About the role

We are looking for a professional, caring, reliable and positive NDIS Support Worker to join our team.

Your role will be to provide high-quality, person-centred support that enables participants to live with choice, independence, dignity and respect. You will become an important part of the participant's support network and will help them achieve their individual goals and enjoy greater participation in their community.

Key responsibilities

- Providing person-centred support based on each participant's individual needs and goals
- Supporting participants to develop and maintain independence
- Assisting with community participation and social activities
- Supporting daily living activities where required
- Building positive and respectful relationships with participants and their families
- Promoting participant choice, control and dignity
- Maintaining professional boundaries at all times
- Recognising and responding appropriately to safeguarding concerns
- Protecting participants from abuse, neglect, exploitation, discrimination and harm
- Following participant support plans, risk assessments, policies and procedures
- Completing accurate progress notes and required documentation.
- Reporting incidents, hazards, concerns and changes in participant circumstances promptly.
- Maintaining confidentiality and privacy.
- Working collaboratively with families, support coordinators, allied health professionals and other members of the participant’s support network.
- Representing the organisation professionally within the community.

About you We are looking for someone who:

- Genuinely enjoys helping people
- Treats every participant with dignity, kindness and respect




- Understands that every person is an individual
- Is committed to safeguarding participants from abuse, neglect and harm
- Has excellent communication skills
- Is reliable and takes responsibility for their work
- Maintains professional boundaries
- Can work independently but is also a strong team player
- Is happy, positive and approachable.
- Is professional while still being fun to work with.
- Builds strong relationships within the community.
- Takes pride in representing the organisation.
- Is willing to learn and develop their skills
- Brings a positive attitude to the workplace.
- Understands the importance of following NDIS requirements and organisational policies

Our Culture We want our workplace to be somewhere people want to come to work.

We believe in:

Work-life balance

Your work is important, but so is your life outside work.

Respect

We respect our participants, our staff, their families and our professional partners.

Teamwork

We help each other rather than working in silos.

Accountability

We take responsibility for what we do and how we support people.

Professionalism

We expect high standards while maintaining a friendly and supportive setting.

Fun

We believe you can be professional and still have a laugh, enjoy your work and be someone others enjoy being around.

Community





We want to build an organisation that has an excellent reputation in the community because of the quality of people we employ and the way we treat people.

We Reward Our People

We recognise that our staff are one of the most important parts of our organisation.

Where applicable and subject to company policies and employment arrangements, we offer opportunities for:

- Annual service bonuses recognising ongoing commitment and service
- Performance and achievement bonuses where applicable
- Employee satisfaction and recognition bonuses
- Recognition for outstanding contribution to participants and the organisation
- Training and professional development opportunities
- A supportive management team
- A workplace that values work-life balance

The Person We Want We aren’t necessarily looking for someone who has the longest resume.

We are looking for someone with the right attitude.

Someone who can walk into a participant’s home and make that person feel respected.

Someone who can work alongside their colleagues and make the team stronger.

Someone who can represent our organisation in the community with professionalism and pride.

Someone who can work hard, have a laugh, support their teammates and still understand the responsibility that comes with working with vulnerable people.

If that sounds like you, we’d love to meet you.

We are not too big to know our people.

We are not too small to have big expectations.

And we are never too busy to care.

Come and be part of a team where people matter.

How to Apply:

Send your resume and a brief cover letter (telling us why you’re passionate about supporting others) to [email protected]

📌 NDIS Support Worker - Supported Independent Living (Thornton)
🏢 Our Voice Our Choice
📍 Thornton