Salary: SCHADS Award Level 6 + allocated vehicle provided

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is "A Spirit-led disciple-making movement: doing all the good we can because every life matters".

CommencingJuly 2026, Wesley Mission is growing its GambleAware services, extending our reach across Blue Mountains & Western Sydney, Central Sydney,SouthwestSydney, and North Sydney & Central Coast. This expansion reflects our longstanding commitment to harm reduction and ensures more individuals, families and communities can accesstimely,high-qualitysupport forgambling relatedharm.

About the role

As a Team Leader, you will provide visible, supportive and values‑driven leadership, ensuring high‑quality, safe and effective service delivery across GambleAware programs.

You will lead a team of dedicated counsellors and be responsible for operational oversight, workforce support, quality and continuous improvement, while working closely with managers and senior leaders during a period of service growth.

Key responsibilities include:

Leading and supporting staff to deliver safe, high‑quality, person‑centred services

Oversight of day‑to‑day operations in line with GambleAware Service Specifications and Quality Standards

Coaching, supervision and performance development of team members

Supporting staff wellbeing in a fast‑paced, emotionally demanding service environment





Contributing to service development, continuous improvement and reporting requirements

Building collaborative relationships with internal teams and external partners

Promoting inclusive, culturally responsive and trauma‑informed practice

Essential skills/knowledge

Relevant tertiary qualification in counselling or Psychology,

Proven team leadership skillsincludingexperience in supervision of staff, performancemanagementand team development

Demonstrated skillsand experience of a broad range of therapeutic approaches when working with individuals, couples,familiesand youth

Understanding and development in co‑mobilities,addictionsand/or gambling counselling

Membership of professional association (i.e.,APS, PACFA, ACA)

Demonstrated abilityto buildrelationships of trust and cooperation, problem solve and resolve conflict

Demonstrate highly developed communication skills in written and oral situations, with supportive & positive attitude toward allpeoplefor whom there is responsibility,accountabilityor care

High levelofcomputer literacy, ability to manageclient‑based systems and Microsoft suite

Current NSW driver's license

Current working with children's check

Police checks and clearances

Experience and training in Gambling Harm and or addictions





Experience in Power BI and GambleAware digital platform

Demonstrated behaviours

Willingness to affirm Wesley Mission's vision, mission and values and enthusiastically advocate our Word and deed ministry

Demonstrated ability to work unsupervised as well as an effective team player with a positive can‑do attitude

Relates well to a range of people with sound listening and problem‑solving skills

Displays unconditional positive regard during all workplace interactions

Confident professional attitude with strong initiative

Displays emotional maturity and resilience

Dedication to developing strong working relationships

Willingness to learn and accept feedback

What we offer

Meaningful work that supports individuals, and families impacted by gambling harm

Supportive, collaborative team culture with clinical supervision and training

Opportunities for professional development and growth within Wesley Mission

Access to salary packaging and employee assistance programs

Fitness Passport membership for discounted access to gyms and pools across NSW.

Blue Light Card membership offering discounts and rewards with retailers and services.

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel protected and valued.
The suitable applicant will be subject to the relevant pre‑employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

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📌 Team Leader - Gambleaware (New South Wales)
🏢 Wesley Mission
📍 New South Wales