Cumberland City Council is seeking a Customer Experience Leader to oversee a team delivering high-quality, end-to-end experiences for internal and external customers across multiple sites. You will foster a customer-centric culture and uphold service standards while managing rosters and cross-site activities.
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The role requires tertiary qualifications or equivalent experience, solid leadership, and proven ability to navigate complex enquiries and change.
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📌 Customer Experience Team Lead - Flexible Hours & RDO (New South Wales)
🏢 the original
📍 New South Wales
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