OFFICE & CLIENT SERVICES COORDINATOR

COSMA | Prahran, Melbourne

Full-time | Monday to Friday, 9am–5pm

$62,000–$65,000 + superannuation

Commencing as soon as possible; notice periods will be accommodated

ABOUT COSMA

COSMA is a premium Melbourne catering and events company, established in 2015. We deliver catering and event services for corporate clients, private events and major festivals, alongside our café and providore in Prahran.

As we enter a period of growth, we are appointing an Office & Client Services Coordinator to support the business and ensure every client interaction reflects the standard our clients expect.

THE CHANCE

Reporting to the Director, you will be the primary point of contact for clients and the central coordinator of the business's daily operations. The role offers broad exposure across corporate catering, events and retail, and the opportunity to grow with the company.

KEY RESPONSIBILITIES

- Managing client communications by phone and email with a high level of professionalism
- Handling enquiries through to quotation, booking and invoicing
- Coordinating event administration in collaboration with the kitchen and events teams
- Maintaining business systems, including Shopify, Square and Canva
- Using AI and digital tools to improve efficiency and accuracy




- Overseeing office organisation, scheduling and correspondence
- Identifying operational issues and resolving or escalating them appropriately

ABOUT YOU

- Exceptional written and verbal communication skills
- A polished, professional manner with corporate and private clients
- Strong organisational skills and consistent attention to detail
- Confidence with technology and the ability to adopt new systems quickly
- Sound judgement and the initiative to take full ownership of tasks
- Composure and adaptability in a fast-paced environment

Experience in administration, client services, hospitality or events is highly regarded. However, we place greater value on capability, attitude and the ability to take ownership than on a specific background.

HOW TO APPLY

Please submit your CV to [email protected], accompanied by a brief cover letter addressing:
- Why you are suited to this role at COSMA
- How you currently use technology or AI to work more effectively
- An example of when you took ownership of a task without being asked

Applications close Sunday 11 October 2026. Applications will be reviewed as they are received, and early submission is encouraged.

📌 OFFICE & CLIENT SERVICES COORDINATOR (Australia)
🏢 Cosma Catering
📍 Australia