About Hallam Road Automotive

Hallam Road Automotive has been servicing the local community for more than 25 years, providing high-quality vehicle servicing, repairs and roadworthy inspections across a wide range of makes and models.

We operate from a up-to-date, clean and fully equipped workshop and pride ourselves on quality workmanship, honest service and a strong team environment.

We are looking for an experienced Office Manager to join our team and support the smooth day-to-day running of our front office and workshop coordination.

About the Role

This is a hands-on administrative role at the heart of our business, overseeing front-office operations and ensuring smooth coordination between our customers, workshop team and management.

You will be responsible for managing customer interactions, scheduling, invoicing and internal coordination, ensuring administrative processes are efficient, accurate and aligned with our commitment to high-quality customer service.

Key responsibilities include

- Oversee front-office operations, including customer service, reception and administrative processes
- Coordinate customer bookings and respond to enquiries in a timely and professional manner
- Prepare and manage job cards, ensuring accuracy and completeness prior to invoicing
- Own the end-to-end invoicing and Accounts Receivable function, including timely and accurate invoice generation, payment processing and reconciliation




- Ensure all invoicing aligns with completed job cards, pricing and agreed customer terms
- Monitor and manage outstanding receivables, including proactive follow-up on overdue accounts and escalation where required
- Support parts ordering and assist with customer quoting as required
- Provide administrative support to the workshop and management team
- Assist with vehicle logistics, including customer pick-up and delivery where required
- Coordinate parts collection and supplier interactions as needed

About You To be successful in this role, you will have:

- Strong organisational and administrative skills
- Experience in Xero and Workshop is preferred
- Attention to detail and accuracy in financial and customer records
- Customer service and stakeholder management capability
- Strong communication skills, both written and verbal
- Problem-solving and initiative in handling administrative issues

What we offer

- Above-award remuneration, reflective of your experience
- Supportive and experienced team environment
- Ongoing training and professional development
- Stable employment with an established automotive business operating for more than 25 years

If you are an experienced administrator looking for a well-equipped workshop, a supportive team and a role where accuracy and customer service are valued, we would like to hear from you.

📌 Office Manager (Hallam)
🏢 Hallam Road Automotive
📍 Hallam