About the Role

This is a hands-on operational leadership role at the centre of everything we do. You'll be responsible for managing the full lifecycle of our event technology and equipment — from warehouse and inventory management through to freight, bump-in/bump-out logistics, and on-the-ground troubleshooting at live events.

Because we're a small business, this isn't a role where you sit behind a desk directing others from a distance — you'll be genuinely hands-on, jumping in to configure kiosks, resolve IT issues on-site, and solve problems in real time when something inevitably goes sideways two hours before doors open.

Key responsibilities

- Managing day-to-day operations for equipment setup, configuration, and deployment across multiple concurrent events
- Overseeing warehouse logistics, stock control, freight bookings, and equipment maintenance schedules
- Coordinating and sometimes personally running equipment bump-in/bump-out at event venues, including registration kiosks, badge printers, laptops, and networking gear
- Working closely with our events software platforms (EventsAir, Swoogo, Entegy) to ensure equipment and systems are configured correctly for each event
- Maintaining relationships with freight, IT, and equipment suppliers
- Continuously improving operational processes as the business scales
- Troubleshooting hardware, software, and network issues under time pressure, both remotely and in office

About you

- Proven experience in an operations, logistics,



or event technology management role
- Strong IT skills and genuine comfort with hardware and networking (laptops, printers, POS/kiosk hardware, Wi-Fi/network troubleshooting)
- A hands-on, "roll up your sleeves" attitude — you're just as happy configuring a kiosk as you are managing a roster
- Excellent organisational skills and the ability to juggle multiple events and deadlines at once
- A valid driver's licence and willingness to travel to events (including some interstate and after-hours/weekend work around event schedules)
- Strong communication skills and a calm head under pressure
- Experience with event management or registration software (EventsAir, Swoogo, or Entegy) highly regarded but not essential

About us RegOnsite is a market-leading event registration provider with over 11 years' experience delivering seamless onsite registration, badge printing, and self-check-in solutions for events across Australia — from intimate 100-person conferences to 25,000-person expos. We're a small, tight-knit, and genuinely fast-paced team known across the industry for being tech-savvy, focused, and easy to work with under pressure.

What We Offer

- A genuinely varied, fast-paced role at the centre of a growing business
- Autonomy and ownership over your area — this is a role that shapes how we operate
- The chance to work across some of Australia's largest and most interesting events
- A small, supportive, and highly capable team

📌 Operations & Logistics Manager (Ultimo)
🏢 Regonsite
📍 Ultimo