Overview

Our client is a premier Australian enterprise operating across large-scale logistics, transport, and supply chain networks. With safety at the heart of everything they do, the organisation is committed to maintaining a zero-harm environment, ensuring every employee works safely and returns home sound at the end of each day.

Currently undergoing a series of transformative technology initiatives, the business is investing in modernising, standardising, and streamlining core processes across its complex operations. This role offers the opportunity to drive meaningful change in a agile, high-performing environment.

About the Role

We are seeking an experienced Organisational Change Manager to lead and execute comprehensive change, communication, and training strategies for key IT transformation projects. Supporting 1 to 2 projects concurrently, you will act as the single dedicated change specialist for your assigned workstreams, guiding business units through seamless transitions to new ways of working.

Key Responsibilities:

- Change & Stakeholder Planning: Formulate tailored Organisational Change and Stakeholder Management Plans in alignment with enterprise change frameworks and methodologies.
- Impact Analysis & Communications: Assess end-to-end change impacts and design structured communication campaigns to engage users and maintain business alignment.
- Training Needs Analysis (TNA): Perform thorough TNA to identify user requirements, determine learning approaches, and define required training assets.
- Content Creation & Delivery: Personally design, develop, and deliver end-user training materials,



followed by dedicated post-implementation hypercare support.
- Stakeholder Engagement: Build strong, collaborative relationships with operational personnel, senior leaders, and external stakeholders to foster business readiness and drive adoption.
- Project Execution: Track and monitor change activities against strict schedules to ensure deliverables are met within agreed timeframes.

What You'll Bring

- To be successful in this role, you will be a self-driven change practitioner who is comfortable managing end-to-end OCM activities independently from strategy down to content creation.
- Experience: 7 to 10 years of proven experience as an IT Organisational Change Manager within large, complex enterprise environments.
- Methodologies: Deep expertise in change management frameworks, with demonstrated ability to adapt strategies across both Agile and Waterfall project environments.
- Hands-on Delivery: Confidence and willingness to act as a hands-on, standalone change resource—planning and executing all OCM, communications, and training tasks yourself.
- Stakeholder & Communication Skills: Exceptional interpersonal, negotiation, and relationship-building capabilities across all organisational levels.
- Qualifications: Relevant professional certifications in Organisational Change Management (e.g., PROSCI, CCMP) are highly desirable.
- Mobility & Compliance: Flexibility for occasional interstate travel within Australia to conduct impact assessments, stakeholder alignment, and on-site training delivery.
- Please note: A National Police Check may be required as part of the pre-employment screening process.

📌 Organisational Change Manager (Brisbane City)
🏢 Exclaim IT
📍 Brisbane City