Lead a specialist, women led Domestic and Family Violence organisation supporting women in the St George and surrounding communities.

Provide senior leadership across operations, governance, compliance, funding, finance, workforce, and case management services, while remaining directly connected to frontline practice.

Work directly with the Board and alongside the Head of Clinical Services & Community Development to strengthen the organisation and its services.

Due to the nature of this service, to identify as a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).

About Moving Forward

Moving Forward DFV Case Management Services Inc is a specialist, women led organisation supporting women experiencing domestic and family violence across the St George and surrounding communities.

Established in 1985, Moving Forward has a long history of providing practical support to women and families affected by domestic and family violence. We are a small organisation with a solid commitment to quality, safety and accessible, feminist and women centred services.

About the role

The General Manager is responsible for the effective management and operation of Moving Forward, working directly with the Board to implement the organisation’s strategic direction and ensure strong governance, financial management, compliance, workforce management, and organisational systems.

The role has particular responsibility for the case management arm of the organisation, including service delivery, case management practice, funding requirements, reporting and performance. Given the size of the organisation and its parttime workforce, the General Manager will maintain a small case management caseload and provide direct service delivery and backfill when required.

The role combines organisational leadership with direct practice. You will need to be comfortable moving between strategic organisational matters, staff and operational issues, Board reporting, and direct work with women experiencing domestic and family violence.

The General Manager works alongside the Head of Clinical Services & Community Development,



who has direct responsibility for counselling and clinical services, clinical governance, clinical practice and practice development. Both positions report directly to the Board and work collaboratively across the organisation.

Key responsibilities

Lead the day-to-day management and operation of Moving Forward, implementing Board decisions and organisational priorities.

Provide operational leadership of the case management service, including service delivery, workflow, targets, reporting, and funding requirements.

Maintain a small case management caseload, including risk assessment, safety planning, advocacy and referral, and provide backfill when required.

Oversee organisational governance, compliance, risk management, accreditation, and quality improvement.

Ensure funding, contractual, legislative, and reporting requirements are met.

Monitor budgets, expenditure and financial performance, and provide appropriate reporting to the Board.

Lead recruitment, induction, supervision, and performance management, supporting a skilled and sustainable workforce.

Maintain effective organisational systems, policies, procedures and processes.

Develop and maintain relationships with government, funding bodies, community organisations, and DFV sector partners.

Work alongside the Head of Clinical Services & Community Development to ensure operational and clinical priorities are appropriately coordinated.

Provide the Board with clear reporting on organisational performance, risks, finances, and service delivery.

Contribute to strategic planning, organisational development, and the ongoing sustainability of Moving Forward.

About you





We are looking for an experienced community services DFV professional who can bring both strong organisational leadership and practical frontline experience to a small specialist organisation. You will have the following:

Relevant tertiary qualification in community services, social work, psychology, human services or a related practice discipline.

Significant professional experience in domestic and family violence and/or specialist community services, with demonstrated knowledge of DFV practice, risk, and safety.

Demonstrated direct case management experience, including risk assessment, safety planning, advocacy, referral, and working with complex client needs.

Experience leading or managing a small community services or NFP organisation, service or program, including responsibility for staff, operations, and service delivery.

Demonstrated experience in governance, compliance, risk management, quality improvement, and organisational systems.

Experience managing government funded programs or contracts, including service targets, reporting and accountability requirements.

Demonstrated experience in financial management, including budgets, expenditure and financial reporting.

Experience in staff supervision, performance management and workforce planning.

Ability to work independently, exercise solid judgement and manage competing organisational and service priorities.

Ability to combine senior organisational leadership with direct case management and frontline practice as required.

Strong written, verbal and interpersonal communication skills, including the ability to work effectively with a Board, staff, funding bodies, and sector partners.

Why work with us

Work in a feminist, women led organisation with a long history of supporting women and families experiencing domestic and family violence.

A genuine part-time senior leadership role at 28 hours per week, Monday to Thursday, with flexibility within the role.

SCHADS Level 8.1 remuneration, salary packaging available, plus superannuation.

12 month fixed term contract, with early commencement preferred.

Added bonus - Paid office closure over the Christmas and New Year period.

#J-18808-Ljbffr

📌 General Manager (New South Wales)
🏢 Moving Forward DFV Case Management Services
📍 New South Wales