Northern Orthopaedic Groupis seeking an experienced and motivated Medical Secretary to join our growing specialist practice in Epping. This is apermanent position from 24 up to 40 hours per week, with the successful applicant required to work on-site during consulting sessions. There may also be the opportunity to complete some administrative hours remotely.

About Northern Orthopaedic Group:

Northern Orthopaedic Group operates from a brand-new facility in Epping. The practice will support three orthopaedic surgeons, with a further five surgeons consulting from the facility on a sessional basis.

About the role:

Working alongside an established member of the team, you will play an important role in supporting the smooth and efficient operation of the practice. This position is ideal for an experienced medical secretary who is organised, proactive and confident working in a busy specialist surgical environment.

Key responsibilities:

- Managing patient enquiries, appointments and specialist consultation schedules
- Processing incoming referrals, results and follow-up requirements
- Processing private health insurance, DVA and Medicare claims, including ECLIPSE billing
- Coordinating surgical bookings, hospital admissions and pre-operative requirements
- Using specialist practice-management software, including Clinic to Cloud




- Monitoring outstanding tasks and ensuring administrative matters are followed through to completion
- Preparing clinical correspondence, referrals, reports and other patient documentation
- Liaising professionally with surgeons, patients, hospitals and other healthcare professionals
- Providing general administrative support to ensure the smooth running of the practice

Skills and experience:

- Previous experience working in a specialist surgical practice
- Experience coordinating theatre bookings and surgical admissions
- Strong knowledge of Medicare, DVA, private health insurance and medical billing
- Excellent organisational skills and close attention to detail
- The ability to manage competing priorities and work autonomously
- Strong communication and interpersonal skills
- The ability to work collaboratively as part of a professional team
- Excellent computer and IT skills, including experience using Mac systems
- A flexible, proactive and solutions-focused approach

What we offer

- The opportunity to join a growing orthopaedic specialist group
- A varied and rewarding role within a professional healthcare setting
- The opportunity to work alongside experienced orthopaedic surgeons and an established practice team
- Flexibility to work remotely, where appropriate

Hourly rate: Commensurate with experience.

Applications close: COB 22/10.

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📌 Medical Secretary (Melbourne)
🏢 Northern Orthopaedic Group
📍 Melbourne