The Royal Australasian College of Surgeons in Melbourne is seeking a Transformation Lead to own the end-to-end member experience and growth. You will review the current journey, design a future operating model, and implement acquisition, engagement and retention strategies with measurable outcomes.
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You will lead CRM initiatives (Microsoft Dynamics) and establish governance, standards and capability while simplifying processes for better member engagement.
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📌 Senior Transformation Lead - Member Experience & Growth (Victoria)
🏢 The Royal Australasian College of Surgeons
📍 Victoria
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