$81,006.12 to $93,280 per annum + 12% Super + ADO

Full Time Fixed Term Position - July 2027

Band 5 - Salary Range $81,006.12 to $93,280 per annum + 12% Super + ADO

Salary offered will depend on level of skills and experience.

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

- Skilled and personal development opportunities
- Generous leave entitlements and flexible work arrangements
- A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

An exciting prospect has arisen at Melton City Council for an energetic and self-motivated person to assume the role of Debt Collection Officer at one of the fastest growing and exciting regions in Australia.

This position will undertake Council’s revenue debt recovery function and take necessary action to reduce Councils debt and negotiate suitable payment arrangements.

Key Responsibilities





- Ensure that all rate accounts in arrears are followed up with a reminder notice in accordance with the current policies and practices also not limited simply by standards, procedures.
- Initiate legal action when required in accordance with the current policies and practices and liaise with Council’s debt collectors in the recovery process, with regular reporting.
- Process Financial Hardship Applications in a timely manner and to recommend appropriate actions and write-offs for Manager Finance’s approval of such action.
- Pay invoices from service providers, not limited simply by standards and procedures.

To view the Position Description, click here .

About you

To be successful in this role you will have the following:

- Tertiary qualification in administration, finance, revenue or a related discipline with little or no relevant work experience; or a lesser formal qualification with relevant debt recovery experience.
- Excellent knowledge of revenue collection policies and regulations relating to local government also understanding of the underlying principles involved as distinct from the practices.
- Demonstrated experience in the administration and follow up of accounts in arrears, including undertaking debt recovery action and referring matters for legal action when necessary.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

There are a number of great reasons why our people love working at Melton City Council:

- Additional $500 per annum pro rata superannuation for female employees over the age of 45
- Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
- 16 weeks Paid Parental Leave

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📌 Debt Collection Officer (Melbourne)
🏢 Melton City Council
📍 Melbourne