This Payroll Support Officer position will play a critical role supporting a busy payroll function undergoing significant transformation. Working within a high-volume workplace, you will help manage payroll administration, employee onboarding activities, system access requests, ticket management and payroll-related enquiries while supporting the team to reduce an existing backlog.

Client Details

Our client is a large and highly respected organisation operating within a complex workforce environment. Following a period of significant change, they are now looking for an experienced Payroll Support Officer to assist with operational support, administrative workloads and payroll service delivery.

Description

- Support the Payroll Team with a broad range of payroll activities
- Process employee and worker set-up requests within Oracle and PeopleSoft
- Assist with onboarding activities including system access and employment record creation
- Manage high volumes of payroll-related tickets through the digital workflow platform
- Monitor and allocate tasks through the payroll ticketing system
- Maintain employee and non-employee records accurately and efficiently
- Support payroll processing activities and assist with data validation
- Respond to payroll enquiries from employees, managers and stakeholders
- Assist with managing large volumes of casual worker administration




- Support the administration of visiting contractors and other system users requiring access
- Maintain payroll records, documentation and shared databases
- Assist with backlog remediation activities and payroll data clean-up
- Work collaboratively with Payroll, HR and operational stakeholders to ensure service levels are maintained
- Contribute to process improvements and operational efficiencies

Profile The ideal candidate will have:

- Previous experience in payroll administration, payroll support or HR administration
- Strong attention to detail and data accuracy
- Experience managing workflow queues, ticketing systems or service requests
- Exposure to Oracle, PeopleSoft or similar HRIS/payroll platforms
- Excellent customer service and stakeholder management skills
- Confidence working through backlogs and process-driven workloads
- Strong Microsoft Excel and Office skills

Job Offer

- Attractive hourly rate
- Opportunity to gain experience in a large, complex payroll environment
- Collaborative team with structured leadership support
- Immediate start available

If you are an organised and detail-oriented professional with a passion for payroll and finance, we encourage you to apply for this Payroll Support Officer role today! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Cortni Thompson on [0415 385 140](tel:0415 385 140)

📌 Payroll Support Officer (Kensington)
🏢 Michael Page
📍 Kensington