Introduction:

Are you a practical, people-focused HR professional who is passionate about building capability and helping people thrive?

This is an opportunity to make a meaningful contribution across the full employee lifecycle while helping create safe, inclusive and effective services for communities across the Capital Region. We are looking for someone who enjoys a fast-paced and changing environment, responds to competing priorities with confidence and care, and understands that quality, safeguarding and compliance must never be compromised.

About the role

You will provide practical, timely and customer-focused People and Culture advice to managers and employees across CRCS. Working across employee relations, recruitment, onboarding, performance development, workforce administration, HR systems and reporting, you will help ensure employment conditions and people practices are applied fairly, consistently and in line with CRCS policies, the CRCS Enterprise Agreement 2023, applicable legislation and Fair Work requirements.

A key focus is coordinating learning and development that strengthens employee, leadership and organisational capability. You will partner with managers to identify needs, coordinate mandatory and role-based training, support development plans, source relevant learning options and maintain accurate records and reporting.

What you will do

Provide practical, timely and accurate advice to managers and employees within agreed policies, procedures, delegated authority and escalation pathways.

Manage HR inbox enquiries and respond in line with CRCS policies, the CRCS Enterprise Agreement 2023, legislation and Fair Work requirements.

Prepare contracts, variation letters and employee correspondence, and coordinate onboarding and Day 1 induction requirements.

Coordinate learning and development activities, training records, resources and reporting that support capability, compliance, induction, service quality, safeguarding and child safety.

Support managers with supervision, feedback, performance conversations, learning plans and capability development.

Maintain accurate employee records, HR systems and workforce data, and prepare reports that support audit readiness and evidence-based decisions.

Contribute to recruitment, workforce attraction, employee engagement, workforce initiatives and continuous improvement projects.

Identify risks and emerging issues, exercise sound judgement and escalate complex or sensitive matters appropriately.

What we are looking for

We are seeking an adaptable,



accountable and resilient HR professional who genuinely cares about people and takes pride in getting the details right. You will be comfortable working at pace, responding to change and balancing service-focused support with sound governance.

You will bring:

Tertiary qualifications in Human Resources, Business or a related discipline, or equivalent relevant experience.

Experience in a People and Culture, HR advisory or workforce administration role, including employee relations and performance management.

Sound knowledge of Australian employment legislation, the National Employment Standards and up-to-date awards, particularly the SCHADS Award.

The ability to provide practical advice across recruitment, onboarding, performance and other employee lifecycle matters.

A genuine passion for building and supporting employee and leadership capability.

Strong interpersonal and communication skills and the ability to build trusted relationships.

Discretion, professionalism and sound judgement when managing sensitive matters.

Strong organisation, problem-solving and writing skills, with excellent attention to detail and accuracy.

The confidence to work in a fast-paced, evolving environment without compromising compliance, safeguarding, quality or safety.

Desirable

- Certificate IV in Training and Assessment.
- Knowledge of child safe standards.
- Experience working in the community, health, disability or human services sector.
- Membership, or working towards membership, of the Australian HR Institute.
- Experience supporting organisational change or workforce development initiatives.

CRCS has zero tolerance for child abuse and are committed to ensuring the safety and wellbeing of all young children and young people. As part of our commitment to child safeguarding, all employees are required to comply with our child safe policies and mandatory reporting requirements. Applicants will be required to demonstrate their commitment to child safety and undergo rigorous screening processes, including Working with Children Check (WWCC) and/or Working with Vulnerable People (WWVP) checks.

If you are passionate about helping people and teams build capability, enjoy variety and change, and believe that responsive HR support and rigorous compliance go hand in hand, we would welcome your application.





Skills and Experiences:

CRCS also requires all employees to:

Hold or be willing to obtain a satisfactory Working with Vulnerable People registration (ACT) and/or a Working with Children Check (NSW), and have these with them at all times whilst employed by CRCS.

Undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment. Employees are required to advise CRCS of any convictions that may effect their eligibility to work or perform the inherent requirements of their position

Maintain full COVID-19 vaccination currency and provide evidence of their vaccinations to CRCS (sensitive information is kept private and in accordance with the Australian Privacy Principles) unless they are able to provide suitable evidence of a medical contraindication that prevents them from receiving this vaccine.

We are a supportive and inclusive workplace with excellent conditions, including:

Discounted early education and care program services and gym membership

15 days personal leave (pro rata) and 17.5% annual leave loading

Access to salary packaging up to $15,900 (increase you take home pay!)

Up to 3 additional leave days between Christmas and New Year

Flexible working arrangements

Commitment to supporting your professional development.

Access to our Employee Assistance Program.

Diversity

We encourage applications from all backgrounds. These include, but are not limited to:

Aboriginal and Torres Strait Islander people

LGBTIQ+

Those from culturally and linguistically diverse backgrounds

Carers

Mature age people

People with lived experience of disability The Organisation

Capital Region Community Services (CRCS) provides a wide range of high quality, integrated and inclusive programs and services to individuals, families, children and young people in the Belconnen and wider Capital Region. CRCS works with community members, local organisations and businesses to develop responsive programs, services and activities that support self determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS’s capacity to achieve our vision of an inclusive, connected community.

To apply

Please click the apply button and submit your resume and a one page cover letter detailing why you are the right candidate we are looking for. We would love to hear from you!

For any queries or if you would like a copy of the full position description please contact Katyani Pandey at [email protected] .

📌 People and Culture Advisor (Bruce)
🏢 Capital Region Community Services
📍 Bruce