About the role

Reporting to the Operations Manager and working closely with Team Leaders and the leadership team, you will play a key role in supporting the employee lifecycle while ensuring workforce practices remain compliant, consistent, and aligned with organisational values.

Key responsibilities

- Coordinating end-to-end recruitment and onboarding processes
- Managing employee records, compliance documentation, licences, qualifications and mandatory checks
- Maintaining training systems, training matrices and compliance reporting
- Supporting probation reviews, performance management and employee relations matters
- Coordinating WorkCover, workers compensation and return-to-work processes
- Assisting managers with workforce documentation, policy application and employment processes
- Monitoring workforce compliance requirements and maintaining accurate HR records
- Preparing workforce, recruitment, training and compliance reports for leadership
- Supporting policy development, staff engagement and workforce improvement initiatives

About you

- Previous experience in Human Resources, People & Culture, Recruitment, Workforce Administration or a similar role
- Strong understanding of recruitment, onboarding and employee lifecycle processes




- Experience supporting performance management, probation and employee relations matters
- Excellent organisational skills with a robust attention to detail
- Ability to manage confidential information professionally and ethically
- Strong written and verbal communication skills
- Ability to build positive working relationships with managers and employees across the organisation
- A proactive approach to problem-solving and continuous improvement

About us BB Disability & Health Services is committed to delivering high-quality, person-centred supports that empower people to live independently and achieve their goals. As we continue to grow, we are seeking an experienced and proactive People & Culture Advisor to help strengthen our workforce systems, support our leaders, and contribute to a positive workplace culture.

Benefits

- Be part of a growing and values driven organisation
- Opportunity to build and improve workforce systems
- Diverse role with meaningful impact across the organisation
- Supportive leadership team committed to continuous improvement
- Opportunity to contribute to workforce capability, staff retention and organisational success

📌 People and Culture Lead (Wollongong)
🏢 BB DISABILITY AND HEALTH SERVICES
📍 Wollongong