Real-Time Performance Insights Specialist (New South Wales)

Real-Time Performance Insights Specialist (New South Wales)

26 Sep
|
Homes NSW
|
New South Wales

26 Sep

Homes NSW

New South Wales

Homes Nsw is seeking a Real-time Performance Analyst to monitor contact centre operations in real time, analyse service performance, and coordinate resources to maintain service levels and support positive customer outcomes.

You will join the Housing Response Centre to ensure resources are allocated effectively, track call volumes and workforce adherence, and drive continuous improvement in service delivery.

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📌 Real-Time Performance Insights Specialist (New South Wales)
🏢 Homes NSW
📍 New South Wales

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