Feedback Management Specialist – CFMS & Resolution (New South Wales)

Feedback Management Specialist – CFMS & Resolution (New South Wales)

26 Sep
|
Australian Department of Veterans' Affairs
|
New South Wales

26 Sep

Australian Department of Veterans' Affairs

New South Wales

Australian Department of Veterans' Affairs is seeking Feedback Management Officers (FMOs) in Sydney to acknowledge, research and investigate feedback and complaints received by DVA. The role collaborates with multiple business areas to gather information and provide clear outcomes to complainants, verbally or in writing.

The ideal candidate will demonstrate sound judgement, strong communication, and the ability to manage sensitive issues in a high-volume workplace, with accuracy and

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📌 Feedback Management Specialist – CFMS & Resolution (New South Wales)
🏢 Australian Department of Veterans' Affairs
📍 New South Wales

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