About Us:

Clark Equipment Sales Pty Ltd is a proud Australian-owned national distributor of top-tier forklifts, agricultural, and construction equipment, representing renowned brands like Clark, Omega, Terberg, Bobcat, and Develon. With a rich history dating back to 1948 in Hornsby, we stand strong as a top 500 Private Company and a leading manufacturer of the OMEGA range. We're at the forefront of innovation, recently launching our Lithium-Ion forklifts and soon introducing electric terminal tractors!

The Opportunity:

We are seeking a dynamic and skilled Product Support Specialist to join our growing aftermarket team. Reporting to the National Aftermarket Manager, you will play a crucial role in maximizing operational time and product reliability by providing top-notch maintenance and technical support across our materials handling range, with a special focus on the Omega forklift truck.

The role is perfect for the career focused individual, with management level exposure, overseas factory networking opportunities and global customer base.

In this partly hands-on role, you will:

Provide Field Support

Assist customers, dealers, and branches with troubleshooting and performance optimization.

Conduct Inspections

Perform inspections of current models and equipment arriving in the country, ensuring they meet market standards.

Collaborate

Work closely with the sales team to troubleshoot warranty issues and ensure products are market ready.

Offer Expertise





Share your knowledge through proactive training in a collaborative team environment.

Hands-On Work

Occasionally carry out diagnosis, repairs, and commissioning in the field.

This role is perfect for a former Field Service Technician with strong product knowledge looking to advance their career. As a manufacturer of the Omega heavy truck range and a distributor of other renowned products, this is a unique opportunity to grow and support Australian-made products in the field.

What We Are Looking For:

We are searching for a proven aftermarket specialist ready for a new challenge. The ideal candidate will have:

Essential formal trade qualification is required for this position.

Experience

Prior experience in supporting, maintaining, or servicing Forklifts similar equipment.

Minimum of 5+ years' experience in forklift or materials handling equipment is preferred.

Technical Proficiency

Strong maintenance and repair skills.

Customer Focus

Excellent relationship-building skills with both customers and internal teams.

Versatility

Ability to advise, train, provide excellent customer service, and jump on the tools when needed.

What’s In It For You?

- Competitive Salary + Super
- Rostered Day Off (RDO) Program for work-life flexibility
- Dynamic Role with ample growth potential
- Onsite Parking and proximity to transport
- Long-Term Career Opportunities within a reputable Australian company
- Exposure to Global Business Networks

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📌 Materials Handling Product Support Specialist (Hornsby)
🏢 Clark Equipment
📍 Hornsby