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23rd September, 2026/n About the Role

/n The Process Improvement Manager – Record-to-Report (R2R) plays a key role within CTM’s Finance Transformation team, focused on enhancing, standardising, and strengthening financial close and reporting processes. /n Reporting to the Head of Finance Transformation, the role will streamline month-end accounting, strengthen balance sheet governance, and improve the reliability and timeliness of financial reporting. Working closely with third-party outsourcers, Service Delivery Managers, and cross-functional teams, you’ll help align operating models and embed best-practice finance operations across the business.

About

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- High level of integrity and professionalism, with a strong accounting background

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- Strong process improvement and optimisation capability

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- Structured approach to governance, controls, and financial processes

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- Ability to work effectively across distributed and outsourced delivery models

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- Strong stakeholder management and cross-functional collaboration skills

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- 6–8 years of finance process improvement, general ledger accounting, or management consulting experience (ex-Big 4 / advisory background ideal). Solid knowledge of core accounting principles, month-end close routines, and balance sheet governance.

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- Experience working with outsourced finance providers and Service Delivery Managers.

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- Experience in the travel or service-based industry is a plus. /n
- Qualified accountant (CA, CPA, ACA, ACCA, CIMA or equivalent) strongly preferred. /n About CTM





CTM is a global award-winning provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. We combine personalised service excellence with client-facing technology solutions, with offices across Australia, New Zealand, Asia, North America and Europe and more than 3,000 employees globally./n

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/n At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals who work with our company values in mind: Connect, Deliver and Evolve./n

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Why CTM?/n

/n As a global organisation, CTM offers a range of employee benefits, including: /n

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- Travel discounts /n
- Perkbox – retail, lifestyle, entertainment, health & wellbeing discounts /n
- Learning & development – access to online learning platforms, including LinkedIn Learning /n
- Annual Volunteer Day /n
- Chillout Days – flexible leave days /n
- Flexible hybrid working /n
- Purchase up to 2 weeks of additional annual leave /n
- Paid parental leave /n
- Sonder – 24/7 wellbeing and Employee Assistance Program (EAP) /n CTM offers a strong, established and sustainable work workplace that supports your career development and wellbeing. /n

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/n CTM is committed to recognising the unique contributions of all our people and actively encourages candidates of all abilities and diverse backgrounds to apply./n

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/n Come and work for a global award-winning company that values its people, community and technological innovation./n /n

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📌 Process Improvement Manager - Record to ReportR) (Brisbane)
🏢 Corporate Travel Management
📍 Brisbane