Job Description

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23rd September, 2026 n

At Billi , we believe outstanding things happen when people come together. As one team with one focus, we're building a powerful global brand with a shared mission: to have Billi water at the heart of every home and workplace around the world.
We're looking for an organised and customer-focused Inside Sales Coordinator to support our Sales Team and help deliver an exceptional customer experience. This is a fast-paced, varied role that combines sales support, customer service, order management, reporting, and stakeholder coordination.
What You'll Do

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- Be the first point of contact for customer and sales enquiries.
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- Prepare quotes, proposals, and sales documentation.
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- Process sales orders, returns, credits, and freight bookings.
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- Track deliveries and provide customer updates.
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- Maintain accurate customer records and activity in CRM systems.
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- Coordinate installations and upgrades with internal service teams.
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- Prepare sales reports and provide administrative support to the Sales Team.
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- Work closely with Customer Service, Operations,



Finance, and Service teams to achieve the best outcomes for customers.
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About You n
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- Previous experience in sales administration, customer service, internal sales, or a similar support role.
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- Strong organisational skills and attention to detail.
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- Excellent communication and relationship-building abilities.
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- A proactive, solutions-focused approach.
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- Confident using Microsoft Office, particularly Excel.
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- CRM experience (Salesforce experience highly regarded).
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Why Join Billi? n
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- Join a market-leading Australian business.
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- Supportive and collaborative team culture.
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- Modern, innovative, and customer-focused workplace.
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- Career development opportunities.
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- Competitive salary package.
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If you enjoy working with people, solving problems, and keeping things running smoothly behind the scenes, we'd love to hear from you.n
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Apply now and become part of the Billi team.

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📌 Inside Sales Coordinator (New South Wales)
🏢 Billi
📍 New South Wales