26 Sep
|
Hr Partners
|
Victoria
26 Sep
Hr Partners
Victoria
Job Description
HR Partners is seeking a Complaints & Resolution Specialist – Banking in Melbourne CBD. This full time, 6-month contract transitions to a hybrid WFH model after initial onboarding.
n
You will manage escalated inquiries, hardship requests, and complex banking complaints, reviewing history, conducting investigations, and negotiating balanced outcomes. You will work with a specialized financial assistance team to resolve cases, maintain policy alignment, and deliver clear written communications.
#J-18808-Ljbffr
📌 Banking Complaints & Resolution Expert (Hybrid) (Victoria)
🏢 Hr Partners
📍 Victoria