Job Description

Regulatory Support Officer | ACT Law Society n

$75,000 – $80,000 + super | Canberra | On-site only | 35-hour week

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Looking for a role where your professionalism, judgement, and admin capability actually matter?

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The ACT Law Society is hiring a Regulatory Support Officer to support the Regulatory Services team across complaints, licensing and conduct matters. This is a great opportunity to join a small, high-performing team with strong leadership, a genuinely positive culture, and work that’s meaningful (and varied). It’s available as a result of an internal development opportunity, further evidence of the culture this leadership team has worked hard to successfully build.

What’s in it for you n

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- $75,000 – $80,000 + super
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- 35-hour work week (yes, really)
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- Additional leave entitlements, including wellbeing leave days
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- Christmas shutdown leave
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- Family-friendly environment and supportive leadership
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- In office only working arrangements (ideal if you like clear boundaries and an in-office rhythm)
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The role (what you’ll actually be doing) n

This is a hands-on support role where you’ll keep the engine room running smoothly; you’ll be trusted to manage priorities, communicate clearly, and handle sensitive matters with care. Key responsibilities include:

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- Responding to enquiries from members of the profession and the public, providing information about complaint and regulatory processes
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- Providing admin support across complaints, licensing,



compliance and conduct matters
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- Maintaining accurate records in the Complaint Management System and membership database
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- Providing committee/secretariat support (agendas, minutes, logistics and meeting coordination)
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- Preparing correspondence, reports, statistics and regulatory documentation
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- Supporting continuous improvement and process efficiencies within the team
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- Pitching in across engagement, finance and regulatory services when coverage is needed
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What you’ll bring n

You’re calm under pressure, comfortable dealing with stakeholders, and you take pride in accuracy and service. We’re looking for someone with:

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- Proven experience in an administrative, regulatory or professional services support role
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- Strong written and verbal communication (explicit, accurate, professional)
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- Excellent organisation skills and attention to detail
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- Experience providing committee or secretariat support
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- The ability to manage competing deadlines and priorities in a small-team environment
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- The ability to quickly pick up a statutory/regulatory framework relevant to the role
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Bonus points if you have: nn
- Legal admin experience / exposure (law firm, legal services, regulation, member-based body)
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- Understanding of the legal services sector or professional regulation
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Sound like you? n

If you’re ready to step into a role that values capability, judgement, and professionalism - we’d love to hear from you.

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📌 Regulatory Services Officer (Canberra)
🏢 Elliott Gray
📍 Canberra