Collections & Accounts Receivable Officer

Collections & Accounts Receivable Officer

Work With Australia's Highest-Rated and Most Awarded Solar Company

Award-Winning Solar Installer | 4.9 Google Rating | 10,000+ Installations | Recognised for Exceptional Customer Experience

Why Join RESINC Solar?

At RESINC Solar, we’re not just installing solar; we’re helping thousands of Australians transition to cleaner energy while delivering an industry-leading customer experience.

As we continue to grow, we’re looking for a Collections & Accounts Receivable Officer to join our Finance team and play a key role in supporting our customers, improving payment outcomes, and maintaining strong financial processes.

The Role

Reporting to the Accounts & Finance Team Leader, you’ll be responsible for managing customer accounts, supporting timely payments, and ensuring a smooth customer experience throughout the accounts receivable process.

Your responsibilities will include:

Acting as the first point of contact for customer enquiries regarding invoices, balances, deposits, and additional charges

Managing and monitoring customer payment plans

Preparing and issuing updated invoices

Following up on outstanding payments and requesting receipts or remittance advice





Providing weekly collections reporting to the Accounts & Finance Team Leader

Liaising with Case Managers and Customer Care teams to resolve customer queries

Confirming payments with customers and issuing remittance confirmations

Maintaining accurate records and ensuring account information is up to date

About You

You’re organised, proactive, and confident communicating with customers and internal teams. You take pride in delivering accurate work while finding practical solutions to challenges.

Excellent communication and relationship-building skills

Strong attention to detail and organisational ability

The ability to prioritise tasks and manage competing deadlines

A calm, skilled, and solutions-focused approach

Confidence working in a fast-paced environment

A desire to build a long-term career, not just find another job

What Success Looks Like

In this role, success means:

Customers receive timely, professional, and helpful communication

Accounts and invoices are managed accurately

Collections activities are completed consistently and efficiently

Workflows remain organised with minimal backlog

Internal teams have clear visibility of account status and actions required

What can I earn as an Accounts Receivable Officer

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📌 Collections & Accounts Receivable Officer (Queensland)
🏢 RESINC Property
📍 Queensland