Smart Training & Consulting Group (RTO 91785) is a purpose‑driven Registered Training Organisation delivering training that is Successful, Meaningful, Achievable, Respectful and Transformational . As we continue to grow across the Newcastle, Hunter and Central Coast regions, we are seeking an experienced Training Coordinator to join our team.
About the Role n
As a key member of our team, you will coordinate the delivery of high-quality training programs across multiple regions. You will also build robust stakeholder relationships and provide leadership and guidance to trainers and administration staff to achieve exceptional outcomes.
Key Responsibilities Training Delivery Coordination n
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- Promote products and services
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- Coordinate training calendars, timetables and delivery schedules
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- Ensure training aligns with delivery plans and internal quality expectations including WHS requirements
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Coordination & Support of Trainers and Administration nn
- Supervising trainers and administration staff to ensure consistent workflow, effective communication and service excellence
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- Provide a central point of contact for internal and external stakeholders, resolving issues early and escalating where required.
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- Monitoring daily administration processes
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Student Progress, Outcomes and Support nn
- Monitor enrolments and student progression
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- Identify risks to student progression and coordinate timely interventions and support
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- Collect and review feedback from students
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Employer & Industry Engagement nn
- Act as a key point of contact for employers
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- Capture employer feedback and maintain industry consultation records
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Compliance, Reporting and Systems nn
- Contribute to RTO compliance reporting
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- Assist with internal audits
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- Monitor Smart and Skilled claims, invoices and income tracking
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- Deliver training programs in line with financial projections
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- Experience working within a Registered Training Organisation
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- Strong administrative and systems capability with high attention to detail
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- Clear, confident communication and strong customer service orientation
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- Ability to manage competing priorities and maintain workflow
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- Excellent organisation and time‑management skills
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- Understanding of the NSW Smart and Skilled initiative
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- Experience coordinating traineeships or apprenticeships
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- Knowledge of school‑based traineeship arrangements
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- Confidence supporting business development and promotion of training services
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Why Join Us n
Meaningful work that delivers real impact for learners, employers and the community
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Smart Training & Consulting Group is an equal opportunity employer.
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📌 Training Coordinator (Cessnock)
🏢 Smart Trainingnsulting Group
📍 Cessnock
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