Job Description

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Sr. Technical Architect

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Ready to turn bold ideas into real-world impact?
n At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
n If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
n Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
n Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities: n

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Develop end-to-end architecture, solutions, and use cases for a large-scale transformation program, enabling automation, efficiency, and measurable productivity gains.

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Design solutions spanning custom-built applications, COTS products, and multi-cloud environments, applying modern patterns including microservices, event-driven architecture, and REST/SOAP APIs.

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Translate complex business requirements into clear, implementable architecture that balances innovation with pragmatism, stability, and regulatory compliance.

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Ensure all architectural decisions robustly address non-functional requirements — performance, resilience, security, scalability, and maintainability.

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Stakeholder Collaboration & Delivery Enablement n

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Collaborate closely with business stakeholders, product owners, and delivery teams to align designs, present solutions clearly, and enable seamless, high-quality execution.

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Lead architecture working sessions and design reviews, acting as a trusted advisor to both business and IT leadership throughout the programme lifecycle.

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Support and mentor delivery teams, providing hands‑on guidance on architecture standards, design patterns, and best practices.

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Program Governance & Risk Management n

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Drive early-stage estimations, risk identification, and dependency mapping to support informed business decisions and planning activities.

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Own architecture roadmaps and Quarterly Business Review (QBR) contributions,



maintaining a clear picture of current‑state, target‑state, and migration paths with explicit dependencies.

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Champion architecture best practices, manage governance and architecture repositories, and continuously improve design quality, compliance, and maintainability.

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AI & Productivity Innovation n

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Identify and architect use cases leveraging Agentic AI, automation, and data-driven insights to deliver year‑on‑year productivity improvements for the bank.

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Apply AI‑enabled SDLC practices to improve development efficiency, accelerate delivery, and reduce technical debt across the program.

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Stay current with emerging architecture trends, tools, and patterns — proactively introducing relevant innovations that create competitive advantage.

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Preferred Qualifications: n

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Relevant years of overall IT experience, with years in a dedicated solution or enterprise architecture role, including hands‑on delivery experience.

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Proven experience delivering enterprise‑grade solutions at scale, ideally within financial services, banking, or other regulated industries.

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Experience architecting for large transformation program involving diverse, complex system landscapes — including legacy monolithic applications, COTS products, and modern cloud‑native platforms.

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Track record of driving productivity improvements and measurable business outcomes through technology architecture.

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Technical Skills n

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Robust expertise in solution architecture frameworks, cloud design principles, and modern architectural patterns — microservices, event‑driven, REST/SOAP, enterprise integration patterns.

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Deep understanding of non-functional requirements: performance engineering, resilience and fault tolerance, security‑by‑design, and scalability patterns.

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Multi‑cloud architecture experience (AWS, Azure, GCP) with the ability to design for cloud‑native and hybrid environments.

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Good understanding of AI and data architecture, including practical experience with AI‑driven use cases, GenAI tooling, and intelligent automation.

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Familiarity with modern SDLC practices and how AI can be leveraged to accelerate development, testing, and deployment cycles.

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Soft Skills & Mindset n

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Excellent stakeholder management, communication, and influencing skills — equally effective with business leaders, technical delivery teams, and executive audiences.

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Solid analytical and problem‑solving mindset with the ability to navigate ambiguity and cut through complexity to deliver clear, actionable recommendations.

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Collaborative, accountable, and outcome‑oriented — capable of owning architecture decisions end‑to‑end and driving them to completion.

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Passionate about continuous improvement, design quality, and the responsible use of technology to create real‑world business value.

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Qualifications n

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering

Certifications n

AWS Certified Solutions Architect - Associate - UdemyUdemy, Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation), TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF)

Required Skills n

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language n

English, English

Language Proficiency n

Advanced - C1

Job Type n

Regular

Master Skill List n

Technical Architecture

Remote Type n

Office

Work Shift n

Any (Australia)

Why join Genpact? n

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- Lead AI‑powered transformation – Drive innovation and solve real‑world business challenges that matter
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- Make an impact – Help global enterprises solve business challenges that matter
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- Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
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- Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
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- Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
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Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
n Let’s build tomorrow together.

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Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

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📌 Sr. Technical Architect 3 (New South Wales)
🏢 BrightClaim
📍 New South Wales