Forsyth Real Estate is seeking an Experienced Real Estate Receptionist to join their team!

This is a great opportunity for a friendly, professional, and highly organised individual to become the welcoming face of a well-established real estate office in Willoughby. Working closely with the sales and property management teams, the successful candidate will play a key role in delivering exceptional client experiences while enjoying a supportive, full-time, Monday-to-Friday role with genuine opportunities to grow within the real estate industry.

About Us

Forsyth Real Estate is a family-run real estate business proudly marking 128 years of service as of 1 October. Known for its close-knit and supportive team culture, the company is looking for a friendly team player to join their busy Willoughby office.

What you'll be doing?

- Answering and directing calls: Serve as the first point of contact by professionally answering and directing incoming calls, ensuring every enquiry is handled with care.
- Welcoming clients and visitors: Create a warm and professional first impression by greeting clients and visitors as they arrive at the office.
- Managing general enquiries: Respond to a variety of enquiries with confidence and a helpful attitude, ensuring clients feel supported at every step.
- Maintaining CRM and data entry: Keep client and property records accurate and up to date through consistent data entry and CRM system management.
- Preparing marketing materials and documentation: Support the team by preparing correspondence, marketing materials, and other essential documentation.
- Supporting sales and property management teams: Provide day-to-day assistance to sales and property management colleagues, helping the office run smoothly.
- General office administration: Contribute to a well-organised office environment by handling general administrative and support duties as needed.

Who are they looking for?

- Strong communicator: Someone who brings excellent communication and customer service skills to every interaction,



helping clients feel valued and heard.
- Highly organised: A detail-oriented individual who can manage multiple tasks efficiently while maintaining accuracy and professionalism.
- Tech-savvy: Confidence using computers and office systems is important, with CRM experience considered a solid advantage.
- English proficiency: Strong English communication skills are needed to liaise clearly with clients, visitors, and team members on a daily basis.
- Real estate familiarity: Any exposure to the real estate industry, such as understanding sales contracts, levy notices, or property management terminology, would be highly regarded, though candidates with no prior experience in real estate are welcomed to apply if they bring strong receptionist or administrative experience.
- Team player: A reliable, proactive, and friendly personality who enjoys contributing to a positive team setting.
- Local availability: Candidates who live locally or within the surrounding vicinity and can reliably travel to the Willoughby office are encouraged to apply.

Why you should consider this opportunity? We offer an attractive remuneration package and other advantages, such as:

- A competitive salary of AUD 70,000-80,000 per annum (inclusive of superannuation and tax), based on experience.
- Four weeks of annual leave to support work-life balance.
- A supportive and friendly team environment within a well-established, family-run business.
- Genuine opportunities to grow and develop within the real estate industry.
- Convenient street parking available nearby.
- Working hours: Monday-Friday. Starting hours 8:30am-8:45am, office closes 5:30pm. (Monday start time 8:30am, other days can be 8:45am)

How to apply Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

Everyone is encouraged to apply, and we welcome the chance to learn more about what makes each candidate a great fit for this role.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

📌 Real Estate Receptionist (Willoughby)
🏢 Important Group
📍 Willoughby