Mandurah Safety & Training Services Pty Ltd (MSTS) is a Registered Training Organisation, operating out of various locations in Western Australia. We deliver public and private courses in both a high-risk and non-high-risk capacity.

We are currently seeking a Reception / Office Support person to join our team at our Port Hedland training facility.

This is a hands-on and varied role combining reception, administration and cleaning duties. The successful applicant will be responsible for ensuring the office and training facilities are clean, tidy, presentable and ready for clients and trainers each day.

Full time position, your hours will be between 7:00am – 5:00pm Monday to Friday (part-time hours may be negotiable for the right candidate).

About the Role

You will be responsible for carrying out reception, administration, cleaning and general facility support duties in an efficient and professional manner.

This role includes the regular cleaning of lunchroom, training classrooms and general office areas, as well as setting up and maintaining training rooms.

The successful applicant will need to be comfortable with both administrative and cleaning responsibilities and be willing to assist with whatever is required to keep the facility operating to a high standard.

Responsibilities

Reception & Administration

- Printing of course materials and documents.
- Check, process and complete all course paperwork accurately and within required timeframes.
- Once paperwork is completed, prepare and send documentation to the Mandurah office via Australia Post.




- Answer and respond to all phone calls, emails and general enquiries in a timely and professional manner.
- Manage bookings for public courses, including recording bookings in the training diary, preparing quotations and following up enquiries.
- Ensure purchase orders and deposits are received within the required timeframes.
- Monitor the training diary and course numbers and keep the Training Coordinator informed of bookings and changes.
- Prepare and send daily attendance lists to clients.
- Monitor trainer times and attendance.
- Provide general administrative and operational support to the training team.

Cleaning & Facility Support

- Clean and maintain all training classrooms, including sweeping/vacuuming, mopping, wiping surfaces, emptying bins and ensuring rooms are ready for the next day's training.
- Clean and maintain the lunchroom, including wiping benches and tables, cleaning floors, emptying bins and ensuring the area is maintained to a high standard throughout the day as required.
- Clean and maintain general office and reception areas.
- Set up and clean training rooms at the end of each day.
- Monitor contract cleaners and ensure agreed cleaning standards are maintained.




- Keep the office and training facility clean, tidy and presentable.
- Replenish consumables and supplies as required, including shopping for supplies at the trainer's house.
- Assist with general facility duties as required.

About You The successful applicant will be:

- Reliable, punctual and professional.
- Organised and able to manage multiple tasks and competing priorities.
- Friendly and confident when dealing with clients, trainers and colleagues.
- Comfortable answering phones and responding to emails.
- Able to work independently and take initiative.
- Hold a valid drivers licence.
- Comfortable undertaking regular cleaning duties, lunchrooms and training classrooms.
- Physically capable of carrying out general cleaning and room setup duties.
- Detail-oriented and takes pride in maintaining a clean, organised and professional workplace.
- Flexible and willing to assist with a variety of reception, administration, cleaning and facility-related duties.
- Previous administration, reception, customer service or cleaning experience will be highly regarded.

Important This is a combined Reception, Administration and Cleaning role. Applicants must be comfortable with and willing to undertake regular cleaning duties, including lunchroom, classrooms and general office areas.

To apply for this role, please forward an up-to-date resume and covering letter to [email protected], detailing why you would be the ideal candidate.

Only candidates shortlisted for an interview will be contacted.

📌 Reception/Office Support - Port Hedland Branch (Wedgefield)
🏢 MSTS
📍 Wedgefield