Strategic Workforce Planner - Real-Time Forecasting (Melbourne)

Strategic Workforce Planner - Real-Time Forecasting (Melbourne)

26 Sep
|
Pronix
|
Melbourne

26 Sep

Pronix

Melbourne

AIA Australia is seeking an experienced Workforce Planner to join the Health contact centre in Melbourne. You will provide real-time management, scheduling, reporting and performance insights to the Member Experience function, ensuring resources meet service standards and business objectives.

The role requires forecast, capacity planning, and data-driven decision making, partnering with leaders to optimise contact centre and administration performance. Hybrid work is offered.

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📌 Strategic Workforce Planner - Real-Time Forecasting (Melbourne)
🏢 Pronix
📍 Melbourne

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