Job Description

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- 6-Month Fixed-Term Contract (likely to extend/convert to perm)
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- Hybrid Working

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- 6-Month Fixed-Term Contract (likely to extend/convert to perm)
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- Hybrid Working

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- Melbourne Inner East

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- $77,000 p/a + Super (Pro rata)

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nA purpose-driven international organisation is seeking a Fundraising Data & CRM Administrator to support the day-to-day operation of its fundraising CRM and supporter database environment.n

This is an excellent opportunity for a CRM or database professional who enjoys working with data, improving processes, supporting end users, and ensuring high standards of data quality and governance.

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The opportunity reports to the Data & Insights Lead, you will play a key role in maintaining CRM operations, supporting fundraising activities, and ensuring data remains accurate, secure, and fit for purpose.

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You will work closely with fundraising, technology, and data stakeholders to support campaigns, troubleshoot issues, maintain business processes, and contribute to continuous improvement initiatives.

Key Responsibilities n

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- Administer CRM users, permissions, and system access
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- Monitor workflows, integrations, and scheduled processes
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- Perform data imports, exports, and operational processing activities
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- Investigate and resolve data and system issues
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- Support fundraising campaigns through accurate data preparation and administration
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- Maintain data quality through cleansing and deduplication activities
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- Ensure compliance with privacy, governance, and security standards
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- Create and maintain system and process documentation
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- Identify opportunities for automation and process improvement
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To be successful in this role, you will have: nn
- Experience administering a CRM, database, or customer management platform
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- Strong data processing and data quality management skills
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- Experience with imports, exports, segmentation, or campaign support activities
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- Excellent attention to detail and problem-solving capability
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- Robust stakeholder engagement and communication skills
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- A solid understanding of privacy, governance, and secure data handling principles
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Desirable Experience nn
- Fundraising, donor, membership, or supporter database experience
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- Experience working within the not-for-profit sector
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- Exposure to Blackbaud, Raiser's Edge, Salesforce, Microsoft Dynamics 365, or similar CRM platforms
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What's on Offer? nn
- Hybrid and flexible working arrangements
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- Collaborative and supportive team culture
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- Opportunity to contribute to meaningful, mission-driven work
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- Exposure to fundraising operations and supporter engagement activities
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- Training provided on specialist fundraising CRM platforms
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- Immediate start available
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If you enjoy working with data, systems, and stakeholders in a role that combines operational support with continuous improvement, we'd love to hear from you.

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Profusion respect people, value diversity and are committed to equality. We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates and clients. We welcome applications from people of all backgrounds and experiences.

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📌 Fundraising Data & CRM Administrator (Victoria)
🏢 Profusion Group
📍 Victoria