senior business analyst - microsoft dynamics 365 crm

Senior CRM Business Analyst
3 Month Contract
Brisbane

Are you a Senior Business Analyst with hands-on experience in Microsoft Dynamics 365 CRM transformation implementations? We are seeking a skilled qualified to lead the end-to-end definition of detailed stakeholder and solution requirements for a major CRM initiative.

You will play a critical role in mapping processes, defining functional requirements, and producing high-quality artefacts to support upcoming procurement activities and supplier evaluations.

What You Will Do:

- Map current state and define future state business processes across multiple streams.
- Capture detailed functional, non-functional, and integration requirements for the new solution.
- Define transition requirements, including data cleansing, data migration, and role-based access models.
- Gather key reporting, dashboard, and analytics requirements from diverse stakeholders.
- Facilitate engaging workshops with business SMEs and technical teams to achieve approved, traceable documentation.

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📌 senior business analyst - microsoft dynamics 365 crm (Queensland)
🏢 Hr Partners
📍 Queensland