AO3 - AO5 Administration & Business Support Officers

Alchemy Recruitment Consulting - Brisbane QLD

We are partnering with a range of federal, state and local government clients to support them in recruiting for administration and business support roles across inner Brisbane and surrounding regions.

About the Roles:

Roles range from entry-level reception and administration through to senior business support and executive support. Classifications include AO2-AO5 (Queensland Government), APS2-APS5 (Australian Public Service) and Levels/Bands 1-5 (council).

Most roles are full-time, around 36.25 hours per week. Some offer part-time hours, nine-day fortnights or hybrid working, depending on the position. Contracts range from a few weeks to 12 months or more, and many are extended. Pay rates range from $33 to $65/hr + super, depending on role level and experience.

Types of Roles We Recruit For

- Administration Officers & Business Support Officers
- Receptionists & Customer Service Officers
- Records, Archiving & Information Management Officers
- Executive Support Officers & Executive Assistants
- Finance, Procurement & Payroll Administration Officers
- Project Support & Program Support Officers

Your Key Responsibilities

Responsibilities vary depending on the role, but may include:

- Providing front-of-house reception and customer service in person, by phone and by email
- Managing diaries, inboxes, meeting requests and travel arrangements
- Preparing agendas, meeting papers and minutes, and tracking actions
- Drafting, formatting and quality-checking correspondence,



briefs and reports
- Creating, registering, filing and archiving records in electronic document and records management systems (eDRMS)
- Accurate, high-volume data entry and keeping registers and databases up to date
- Processing invoices, purchase orders, corporate card reconciliations and timesheets
- Supporting onboarding, facilities, asset and general office functions
- Working within government policy, procedure, privacy and records management rules

About You

You’ll be a excellent fit for one of our current or upcoming roles if you have:

- Experience in administration, reception, customer service or business support, ideally in a government or regulated environment
- Strong written and verbal communication skills and a professional, service-focused approach
- Excellent attention to detail and the ability to juggle competing priorities
- Strong skills in Microsoft 365 (Outlook, Word, Excel, Teams) and the ability to learn new systems quickly
- Sound judgement, discretion with confidential information, and a team-first attitude

Highly Regarded

- Experience with HPE Content Manager (TRIM), Objective, SAP, TechnologyOne, Aurion or similar
- Local, state or federal government experience
- Certificate III/IV in Business Administration, Records Management or related
- Availability to start immediately or at short notice

Good to Know

Some roles require a National Police Check. Federal roles may require Australian citizenship and the ability to obtain a Baseline security clearance.

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📌 –Administration & Business Support Officers (Queensland)
🏢 Alchemy Recruitment Consulting
📍 Queensland