Fortress is an independent, market-leading automotive repairer and partner of choice for insurers. We specialise in high-severity collision repairs, taking on the challenges involved in complex, non-drivable, and mechanical repairs.

We are committed to delivering a reliable, quality repair experience. Central to this success, is our people. Placing people first means that our employees, feel valued, satisfied and challenged, are motivated by the success of our business and their own achievements and growth.

About the opportunity

We are seeking an experienced Estimator / Vehicle Assessor to join our new site in Burleigh - this is a site based role working with customers and the team.The site is outstanding and we have engaged an experienced team aligned with Fortress values.

We need an experienced Estimator with collision experience who can apply their knowledge in automotive structure and body parts, repair methodology and quoting and have exposure to industry-related software such as IBody, Audanet and PartsCheck.

What we expect





Demonstrated capability and experience in the automotive industry

Drive to learn and get ahead

Competency to work independently when needed

High level of interpersonal skills, capable of communicating effectively with customers, team members, and work providers

Focused on high-quality outcomes and exceeding customer expectations

Can do, positive attitude. Self-motivating and capability to develop and take ownership

What you will get in return

- Industry-leading packages and incentives
- Genuine commitment to your skills development and career progression
- Exceptional workplace culture and team camaraderie
- Long term job security and prospect

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- Do you have a current Australian driver's licence?

Customer Experience Officer - Automotive Industry

Kingston, Brisbane QLD

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📌 Estimator / Vehicle Assessor (City of Gold Coast)
🏢 Fortress Collision Repair Services
📍 City of Gold Coast