IT Service Desk Specialist -- First-Line Support & SLAs (Queensland)

IT Service Desk Specialist -- First-Line Support & SLAs (Queensland)

26 Sep
|
Exclaim IT
|
Queensland

26 Sep

Exclaim IT

Queensland

Job Description

Exclaim IT in Brisbane City, QLD is seeking a Technical Support Officer to provide first contact IT support across multiple locations and platforms. You will triage requests, escalate incidents to meet SLAs, and ensure timely responsive IT services while coordinating with stakeholders.

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The role emphasizes problem-solving, effective time management and adaptability within an ICT Operations team delivering secure, high-quality services. A contract roaster applies.

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📌 IT Service Desk Specialist -- First-Line Support & SLAs (Queensland)
🏢 Exclaim IT
📍 Queensland

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