Job Description

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We’re partnering with a globally recognised industry leader known for innovation, quality and delivering an exceptional customer experience.
n Based in Scoresby, you’ll join a supportive, high-performing team where your ideas are valued, your development is encouraged and there’s opportunity to grow.

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nAbout the role: n
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As a Sales Support Officer, you’ll be at the heart of the action — connecting customers, sales and service and making sure everything runs smoothly.
n You’ll have plenty of variety, with a mix of customer service, sales support, administration and data analysis. If you’re someone who enjoys being busy, solving problems and taking ownership, you’ll love the variety this role offers.

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This is initially a 12-month temporary assignment, with strong potential for extension and opportunities to grow within the organisation.

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Monday–Friday | 9:00am–5:00pm
n No weekends | No overtime | 37.5 hours per week

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nWhat You'll Do: n
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- Be the first point of contact via phone and email
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- Provide outstanding customer service and support
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- Assist with product, service and general enquiries
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- Work closely with the sales team on enquiries and follow-ups
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- Coordinate with customers and internal teams to keep things moving
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- Maintain accurate customer information within the CRM
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- Analyse customer and sales data and prepare reports
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- Resolve enquiries at the first point of contact wherever possible




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- Manage incoming tasks and ensure everything is followed through
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- Build strong relationships with customers and internal stakeholders
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nWhat we're looking for: n
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We’re looking for someone who is confident, customer-focused and commercially minded — someone who enjoys dealing with people, solving problems and getting things done.

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nYou’ll ideally bring: n
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- Previous experience in a similar role
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- Excellent verbal and written communication skills
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- Strong relationship-building skills
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- A proactive, can-do attitude
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- Strong problem-solving ability
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- Intermediate Excel skills and good general computer literacy
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- Excellent organisation and attention to detail
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nBenefits: n
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- Work for a globally recognised organisation
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- Excellent work-life balance
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- Ongoing training and professional development
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- Attractive employee discounts
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- Supportive and team-oriented team environment
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- Strong potential for contract extension
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If you’re looking for a role where you can use your customer service and sales support skills, enjoy your evenings and weekends, and work with a great team, we’d love to hear from you.

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nAdditional information n
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- Scoresby location
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- Immediate start - 12 month temporary role with view to extend
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- $35/hr - $38/hr + super
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#J-18808-Ljbffr

📌 Sales & Customer Support Officer (Victoria)
🏢 IAS RECRUITMENT
📍 Victoria