Medical Centre Practice Manager - Business, Compliance and Systems

Advanced Liverpool Medical Centre – Liverpool NSW

To work collaboratively with, and provide backup support to and be the backup for, the Practice Manager – Operations & Staff, while overseeing the medical centre's business performance, compliance and accreditation, practitioner (GPs, allied health, specialists) administration, information technology, facilities, policies and procedures, quality systems and strategic operational development, ensuring the delivery of high-quality patient care, efficient and effective operations, compliance with regulatory requirements and best-practice principles, the maintenance of high standards of service delivery, and the achievement of the medical centre's strategic objectives and KPIs.

Key responsibilities

Be the back up for the Practice Manager – Operations & Staff

Monitor business performance and identify improvements in consultation with the Medical Centre Director

Review, reduce and monitor operating costs and practice expenses to identify savings opportunities

Monitor practitioner billings and service-fee arrangements, implementing tools to enable improved billings

Prepare monthly cost reports identifying potential savings and revenue opportunities

Coordinate administrative onboarding of new practitioners, GPs and allied health

Maintain practitioner documentation, credentialing records, agreements and employment contracts

Monitor registration, insurance, credentialing and documentation expiry dates

Develop, implement and manage practice-wide systems, operational policies, procedures and processes incorporating industry standards and best-practice principles

Regularly review policies,



procedures and systems to ensure they remain effective and appropriate

Monitor adherence to practice standards, policies, procedures and accreditation requirements

Coordinate practice accreditation and maintain ongoing accreditation readiness

Monitor administrative compliance with relevant healthcare, accreditation and regulatory requirements

Oversee the practice management software and hardware environment

Coordinate relationships with IT providers and manage system access and user permissions

Coordinate software upgrades and implementation of new systems

Ensure appropriate data backup, cybersecurity and business-continuity processes are maintained

Identify opportunities for new systems, services and initiatives, conduct critical analysis and cost benefit analysis

Champion, coordinate and implement significant recent systems, services, programs, policies and practice-wide initiatives once approved

Undertake forward operational planning for the medical centre in consultation with the Medical Centre Director

Monitor changes to relevant regulations, legislation, Medicare requirements and accreditation standards

Manage key suppliers, service-providers and medical representatives' relationships

Review contracts and service agreements and monitor contract renewal dates

Monitor practice growth and business performance, analyse practitioner utilisation and appointment demand

Identify opportunities to introduce or expand services and lead recruitment of additional practitioners

Undertake continuous process improvement across all areas to remove redundancies and increase efficiencies

Coordinate cleaning, maintenance and repairs and identify maintenance issues

Coordinate building access, keys, security and after-hours arrangements

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📌 Medical Centre Practice Manager - Business, Compliance and Systems (Liverpool)
🏢 Advanced Liverpool Medical Centre
📍 Liverpool