InterContinental Double Bay in Sydney, part of IHG Hotels & Resorts, seeks an experienced Guest Service Agent or hotel‑front skilled to join our team. You will deliver exceptional guest service and manage interactions with warmth and professionalism.
Key duties include welcoming guests, recognizing IHG Rewards Club members, handling reservations and payments, and ensuring swift check-in/check-out. You will anticipate needs and offer tailored recommendations, acting as the trusted contact