Australian owned freight forwarder and logistics provider that is continuing to grow and offers end to end supply chain solutions through a global network of offices and agents.
The Position
- Manage a portfolio of clients end to end
- Support the customer service manager
- Provide personalised and customised service solutions to clients
- Respond to customer service inquiries by phone and email
- Monitor and report shipment status updates
- Liaise with the sales teams to ensure seamless service delivery
- Develop and maintain robust client relationships
The Requirements
- Air and sea operational knowledge
- Well developed customer service skills
- Proven problem solving ability
- CargoWise experience
- Ability to multitask
What's On Offer
- Exciting and comprehensive service capabilities
- Customer Service focussed company
- Office based role - Sydney
For further information regarding this position and many more permanent and causal opportunities with FRMSTAFF please contact Andrea Hunter on 0408 520 903 or visit our website www.frmstaff.com.au .
📌 Senior Customer Service - Freight Forwarding (Sydney)
🏢 FRMSTAFF
📍 Sydney
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