Small Door is a membership-based veterinary care provider delivering care with human standards. This front-of-house role supports scheduling, billing communications, and warm interactions with pets and their families, using 24/7 telemedicine and a modern, welcoming clinic workplace.
We’re seeking someone with 2+ years in hospitality, excellent communication, and empathy to help patients and members across visits while collaborating with nurses, doctors, and telehealth staff.
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📌 Member Experience Concierge — Veterinary Care & Front Desk (Town of Cambridge)
🏢 Small Door
📍 Town of Cambridge
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