Responsible for day-to-day operations at the UPS SCS Healthcare Warehouse in Sydney whilst providing a high level of service to UPS Contract Logistics customers. Reporting to the Healthcare Warehouse Supervisor you will additionally be responsible for the below duties and responsibilities: This role Manages 10-12 Distribution Operators.
Responsibilities:
- Execution of the daily operations of the healthcare warehouse, including receipts, cycle counts, pick, pack and dispatch as required in the ambient and cold chain environment.
- Ability to supervise and provide direction and guidance to other employees including the ability to assist in the provision of on-the-job training, induction, employee selection, safety and disciplinary procedures
- Maintaining control registers( IB/OB) including inventory reports and being responsible for supporting investigation and reconciliation processes.
- Liaising with service providers including domestic transport carriers.
- Ensuring that customer and internal Key Performance Indicators are consistently achieved.
- Responding to customer emails as necessary
- Participating in root cause analysis for any service failures and implementing Corrective Action Plans as directed to prevent reoccurrence.
- Conforming to all regulatory requirements for a healthcare operation.
- Participating in internal, customer and government audits as required.
- Prompt response to any Quality Assurance risks and exposures.
- Training compliance to include QA, Good Warehousing Practices (GWP), and Safe Work Methods ( SWM)
- Support as required during new customer implementations
- Adherence to all regulations at the Healthcare warehouse, including GWP.
- Drive Safety within and around the warehouse for all employees, customers and contractors.
- Maintain a high level of warehouse hygiene and cleanliness.
- Implements quality control techniques and procedures.
- Any other reasonable tasks assigned
What You'll Bring
- Warehousing and Domestic Transportation experience
- Customer Engagement and management experience
- Healthcare industry and regulatory knowledge, desirable
- Experience with WMS and TMS, SAP experience will be an advantage
- PC knowledge (MS office), MS-Excel knowledge
- Compliance focused and attention to detail
- Highly developed interpersonal and communication skills
Company Overview:
As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That's logistics. And that's exactly what a career at UPS is all about.
From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus. Making the world work better for everyone. At the heart of all that we do, you'll find a true dedication to our people, our customers, and the communities we serve.
Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has opportunities to grow. Empowering careers and commerce around the globe take more than innovative thinkers, collaborative teammates, and incredible technology. It calls on the values, purpose, and mission that have driven us right from the start.
It all begins with talented individuals like you. People who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you. Join our team of over 500,000 UPSers.
This is a outstanding opportunity to grow your career with a global organisation that values motivated people and supports professional development.
#J-18808-Ljbffr
📌 Healthcare Warehouse Team Leader (Sydney)
🏢 Ups
📍 Sydney