Senior Security Technician | Technical Leadership & Business Growth

Albury/Wodonga | Full Time | Hybrid Technical and Leadership Role

Help Us Grow the Future of Security at Watters

Watters is a leading regional electrical contracting business delivering electrical, communications, technology and security solutions across regional Victoria and New South Wales.

As we continue to develop our electronic security capability, we are looking for an experienced Senior Security Systems Specialist to join our Albury-based team.

This is not a traditional technician-only position.

It is a hybrid role for an experienced security qualified who still enjoys being on the tools but is also ready to provide technical leadership, build strong client relationships and help grow the security side of our business.

Working in partnership with our Service Manager and supported by our established Shepparton Communications and AV department, you will play a key role in growing our security offering, developing our people, and identifying opportunities to deliver greater value for both existing and new clients.

About the Role

You will be Watters’ senior technical resource for electronic security systems, supporting the delivery of security projects, service work, system upgrades and ongoing client support.

Your role will include hands-on installation, programming, commissioning and fault-finding, particularly where complex technical expertise is required. You will also support solution development, estimating, customer relationships and the ongoing growth of our security capability.

This position will suit someone who enjoys combining technical work with client engagement, mentoring and commercial responsibility.

What You’ll Do

Technical Delivery

Install, program, test and commission electronic security systems

Diagnose complex faults and provide practical technical solutions

Undertake service, maintenance and system upgrade work

Configure and integrate CCTV, access control, intercom and intrusion detection systems

Support networked and IP-based security solutions

Review system designs, plans, specifications and technical requirements

Complete commissioning, handover and service documentation

Provide high-level technical support to Watters employees and clients

Remain involved on the tools where your senior expertise adds the greatest value

Security Capability and Business Growth





Partner with the Service Manager to develop and grow Watters’ security service offering

Build and maintain trusted relationships with existing and prospective clients

Identify opportunities for security upgrades, ongoing maintenance and current installations

Assist with site assessments, scopes of work, quotations and technical recommendations

Support security solution design and product selection

Develop relationships with manufacturers, suppliers and industry partners

Help establish consistent security standards, systems and ways of working

Contribute ideas that improve service quality, efficiency and commercial performance

Project and Client Leadership

Take technical ownership of security projects and complex service work

Act as a key technical contact for clients throughout delivery

Coordinate with project managers, technicians, subcontractors and suppliers

Monitor progress and identify technical, operational and delivery risks

Support the safe, timely and profitable completion of work

Communicate progress, issues and recommendations clearly to clients and internal stakeholders

Ensure completed work is properly documented and handed over

Team Development

Mentor apprentices, technicians and other team members

Share technical knowledge and provide practical coaching

Support training, product development and manufacturer accreditation

Help build broader security capability across the Watters team

Promote a strong culture of safety, quality, accountability and customer service

About You

You are an experienced electronic security professional who combines strong technical knowledge with sound judgement, initiative and excellent customer service.

You are comfortable working independently, solving complex problems and taking ownership of outcomes. You also enjoy sharing your knowledge and helping other people develop.

Importantly, you are interested in more than completing the next job. You want to help build a high-quality security operation, strengthen client relationships and contribute to the long-term growth of the business.

What You’ll Bring





Significant experience installing, servicing and commissioning electronic security systems

Strong knowledge of CCTV, access control, intercom and intrusion detection systems

Advanced fault-finding and troubleshooting capability

Current security industry licence appropriate to the work performed

Current cabling registration with appropriate endorsements

Current Australian Driver’s Licence

Strong communication and client relationship skills

Ability to work autonomously and take ownership of technical outcomes

Commitment to workplace safety, quality and professional workmanship

Ability to mentor and support developing technicians and apprentices

Highly Regarded

Experience with one or more of the following systems:

Integriti

Hikvision

Additional experience in the following areas would also be beneficial:

Security system design and estimating

Service agreements and preventative maintenance programs

IP networking and integrated security solutions

Structured cabling and fibre systems

Project coordination

Simpro or similar job-management software

Working at Heights

Elevated Work Platform

First Aid

You do not need experience with every listed system. We are more interested in strong security fundamentals, leadership capability and a willingness to learn.

Why Join Watters?

This is an opportunity to do more than step into an existing technician position.

You will have the support of an established regional business while helping shape and grow an important part of our future service offering.

We offer:

A senior and influential role within the business

A genuine combination of technical work and business development

Competitive remuneration reflective of your experience

Fully maintained company vehicle

Mobile phone and laptop

Ongoing technical training and manufacturer accreditation

Diverse security, communications and technology work

Opportunities to build long-term client relationships

Support from experienced operational and project leaders

Employee Assistance Program

A professional, collaborative and people-focused workplace

Regional lifestyle with genuine career opportunity

Watters Electrical is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace where all employees are respected, supported and provided with opportunities to succeed.

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📌 Senior Security Technician | Technical Leadership & Business Growth (Albury)
🏢 Watters Electrical
📍 Albury