In this role, you will make an impact in the following ways:

- Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s
- Support the service supervisor with account issues and day-to-day workload
- Provide world-class service to our well-established customer base
- Arrange training and keep accurate records for technicians
- Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive
- Heavily customer-focused role

To be successful in this role, you will need the following:

- Previous experience in a customer service, administration, or service support role.
- Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
- Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes.
- Outstanding communication and interpersonal skills,



with the ability to build strong relationships with customers, stakeholders, and team members.
- A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.

Compensation and Benefits

- Competitive salary paid as a permanent salary plus remote location allowance
- Overtime penalties
- Safety equipment / PPE provided
- Comprehensive Cummins product training provided
- Income Protection continuance insurance
- Discounts with select private health insurance, PC software/hardware and a range of vehicles
- Annual remuneration review
- Participation in an annual variable compensation (bonus) program
- A range of personal and professional perks
- Onsite parking
- Employee Assistance Program available to employees
- Paid Parental leave (Conditions apply)

Job Service Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2438634

Relocation Package Yes

100% On-Site No

📌 Service Admin (Darwin)
🏢 Cummins
📍 Darwin