About the role

As a Service Advisor at Audi Centre Myaree, you will be the primary point of contact for our valued customers. You will play a crucial role in ensuring a seamless experience from the moment they book their service to the collection of their vehicle. This is a full-time, fast-paced position, where you will be responsible for delivering exceptional customer service while upholding our high standards of quality and customer satisfaction.

Key responsibilities

- Serve as the main point of contact for customers, addressing their needs and concerns with professionalism and a friendly attitude
- Communicate regularly with customers to keep them informed on the status of their vehicle, explaining necessary repairs or maintenance
- Ensure that all work meets the service centre's high-quality standards and that vehicles are ready for collection on time
- Address and resolve any customer issues or service-related concerns promptly, with a focus on maintaining customer satisfaction
- Proactively recommend additional services or products that may enhance vehicle performance or longevity, while ensuring customers' needs are met

About you

- Previous experience in a Service Advisor role within the automotive industry is highly regarded




- A passion for the automotive industry and a keen interest in vehicle servicing
- Excellent verbal and written communication skills, able to explain complex technical information in an easy-to-understand way
- Ability to manage multiple tasks efficiently, ensuring smooth operations within a busy service department
- Ability to handle customer requests and service documentation with precision
- Collaborative and supportive, with the ability to work effectively within a team
- Proficiency in Microsoft Office (Word, Excel, etc.) and experience using dealership management systems (eg. ERA Power, Pentana) is a plus
- Strong work ethic and a genuine desire to contribute to a high-performing team

About us Audi Centre Myaree is a premium automotive brand known for innovation, performance and exceptional service.

Benefits

- A rewarding and challenging full-time role within a agile automotive service environment
- Continuous training and professional development to enhance your skills and career growth
- Competitive remuneration and benefits, with performance-based incentives
- A supportive and inclusive team culture focused on mutual success

📌 Service Advisor (Myaree)
🏢 Audi Centre Myaree
📍 Myaree