Grosvenor are a leader in technical asset management within the commercial space, maintaining and servicing Fire, HVAC, Electrical and other systems for our vast range of clients nationally.

As partners to leading property portfolios across Australia & New Zealand, our core technical services across HVAC, Fire and Electrical achieve real outcomes and long-term value for clients. Innovation, curiosity, and reliability are at the core of how we do business.

At Grosvenor Engineering

Group, we believe our people are our most valuable asset. As a successful, growing ANZ business we recognise it is our exceptional team of people who truly make things happen. Our people hail from all corners of the world with all types of skills and expertise – but we’re all passionate about the same thing – delivering the best!

Due to a continued growth, we’re on the lookout for a top talent Service Manager - HVAC to work out of our Hobart office. You’ll build long lasting relationships with our customers by using your skills to diagnose faults and provide solutions!

About the Role:

- Lead and manage a team of HVAC Technicians, providing clear direction, coaching and ongoing development.
- Oversee the day-to-day delivery of HVAC service operations, ensuring work is completed safely, efficiently and to a high standard.
- Build and maintain strong relationships with clients, suppliers and key stakeholders, acting as a key point of contact for your portfolio.
- Manage service workflows, priorities, WIP, quotes, invoicing and budgets to achieve solid operational and commercial outcomes.
- Drive compliance with GEG safety requirements, procedures and quality standards, including regular site audits and safety conversations.
- Monitor team performance and capability,



identifying training and development opportunities and holding team members accountable.
- Manage subcontractors and suppliers in line with GEG procurement requirements and approved processes.
- Proactively identify and resolve operational, customer and commercial issues.
- Contribute to continuous improvement across service delivery processes, productivity and customer experience.
- Foster a positive, collaborative and accountable team culture aligned with GEG’s values.

Skills & Experience:

- Relevant HVAC trade qualification.
- Minimum 5 years’ experience in Service Management, with financial responsibility for a service department.
- Current Driver’s Licence.
- WHS General Induction Card.
- Strong commercial and financial acumen, with experience managing budgets and financial performance.
- Proven experience leading, coaching and developing technical teams.
- Strong client relationship management skills, with the ability to build trusted relationships and resolve issues effectively.
- Excellent planning, organisational and communication skills.
- Strong computer and systems capability, with confidence using relevant software and apps.
- Demonstrated ability to work in a fast-paced environment, adapt to change and drive continuous improvement.
- High emotional intelligence, sound judgement and a collaborative leadership style.
- Willingness to travel intrastate as required.

Join Our Team:

If you are a skilled Service Manager - HVAC looking to take your career to the next level, we want to hear from you! Join the Grosvenor Engineering Group family and become part of a team that is dedicated to excellence and customer satisfaction. Click APPLY to submit your resume and cover letter detailing your relevant experience and qualifications.

📌 Service Manager - HVAC (Hobart)
🏢 Grosvenor Engineering Group
📍 Hobart