Job Description

Job Description n

Oaks Mackay Rivermarque Hotel are looking for an enthusiastic and service-driven Restaurant Manager to join our team on a full-time basis.

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This role is essential in overseeing the day-to-day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.

Key Responsibilities Include: n

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- Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
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- Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
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- Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
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- Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
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- Manage staff rostering, workflow, and service standards to ensure operational efficiency.
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- Monitor and maintain compliance with RSA, hygiene, and workplace health & safety standards.
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- Assist with stock control, ordering, and reporting as required.
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- Drive guest satisfaction, service excellence, and continuous improvement initiatives.
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Expected Hours:Full time, 38 hours per week

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Location: Minor Hotels Australasia,Oaks Mackay Rivermarque Hotel,55/63 River St, Mackay QLD 4740

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Salary:$79,521.25 to $83,000(excluding super)

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Approved Sponsor:Minor Hotels Australasia Limited (previously known asOaks Hotels & Resorts Limited)

Qualifications Successful candidates will have: n

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- 12+ months supervisory or managerial experience in a similar role.
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- 3+ years’ experience working in a restaurant or hotel environment.
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- Solid understanding of alcohol service (preferred but not essential).
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- Excellent written and verbal communication skills.
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- Exceptional customer service skills with a positive and professional attitude.
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- High level of self-motivation, confidence, and leadership capability.
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- Diploma in Hospitality Management or similar qualification (preferred but not essential).
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- Availability to work evenings, weekends, and public holidays as required.
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If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information n

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer: n

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- Growth opportunities: Learning and developmentprograms to boost your career.
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- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
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- Global Perks: International accommodation discounts across our hotel brands.
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- Retail Rewards: Cashback and discountsat 400+ top retailers in AU/NZ.
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- Experiences: Discounted entertainment and activities.
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- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
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- Generous Leave: Parental and birthday leave.
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- Wellness Boost: EAP and tailored wellness support.
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Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

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Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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📌 Restaurant Manager (Mackay)
🏢 Minor Hotels ANZ
📍 Mackay