FMCG | Metcash / IGA | Independent Retail | Career Pathway to National Account Management

Are you an FMCG sales skilled with Metcash or IGA experience?

International Consolidated Business Group (ICBG) is looking for a commercially minded and highly organised Account Executive to work alongside our National Account Manager – Metcash.

This is an excellent opportunity for someone who already understands the Metcash/IGA and independent retail environment and is looking to take the next step in their FMCG career.

You will play an important role in supporting the growth and day-to-day management of the Metcash account, working across sales analysis, ranging, promotions, customer presentations, new product launches, Field Sales execution and customer administration.

If you understand how Metcash and independent retail operate, enjoy working with sales data and want to build your career towards National Account Management, we'd love to hear from you.

About ICBG

International Consolidated Business Group (ICBG) is a successful Australian-owned FMCG manufacturer supplying some of Australia's best-known household brands and private label products to major retailers across Australia and internationally.

Our portfolio includes market-leading brands such as Hercules, Multix, Hygiene Plus, I Was A Milk Bottle and Earth Rescue.

We take great pride in who we are, with a humble, proud and resilient attitude. Our brands, people and know-how define who we are, while collaboration, flexibility and diversity are important pillars of our working environment.

About the Role

Reporting to the National Account Manager – Metcash, you will provide commercial, analytical and operational support across the Metcash account and associated independent retailers and Multi-Site Operators (MSOs).

You will work closely with the NAM, Field Sales, Marketing, Finance, Customer Service and Supply Chain teams to ensure customer initiatives are executed accurately, on time and with a strong commercial focus.

This is more than an administrative support role. You will have the prospect to analyse performance, identify growth opportunities, support customer planning and help execute initiatives across the Metcash/IGA channel.

Key responsibilities





- Support the National Account Manager with the day-to-day management of the Metcash account and associated MSOs.

- Analyse Metcash sales, scan and customer data to identify sales trends, distribution opportunities and areas for growth.

- Prepare customer presentations, sales reports, analysis and business updates.

- Assist with Metcash/IGA ranging submissions, new product launches and customer reviews.

- Coordinate promotional submissions, promotional activity and customer deadlines.

- Monitor promotional execution and assist with post-promotion analysis and reporting.

- Maintain customer pricing, product information, promotional data and supporting documentation.

- Manage relevant retailer portals and customer administration.

- Support Metcash and IGA marketing, catalogue and promotional initiatives.

- Work closely with the Field Sales team to ensure agreed initiatives are executed effectively in-store.

- Provide the Field Sales team with the information, reports and resources required to support customer execution.

- Assist with annual business planning, category reviews and customer presentations.

- Identify and escalate pricing, promotional, supply or execution issues affecting the account.

- Work collaboratively with Marketing, Finance, Procurement, Customer Service and Supply Chain to deliver outstanding customer service.

- Help identify opportunities to improve ranging, distribution, promotional performance and overall sales growth.

About You

We are looking for someone who is commercially minded, analytical, organised and proactive, with a good understanding of the FMCG retail environment.

Ideally, you will have:

- Previous experience in an FMCG Sales Support, Account Executive, Account Coordinator, Customer Manager, Field Sales or National Account support role.

- Experience working with Metcash, IGA, independent retail or Multi-Site Operators (MSOs) is highly preferred.

- A strong understanding of the Metcash/IGA customer environment and independent retail channel.





- Experience working with retailer portals and customer systems.

- Strong Microsoft Excel and PowerPoint skills.

- The ability to analyse sales and scan data and turn information into meaningful commercial insights.

- Experience supporting promotional planning, ranging, new product submissions and customer activity.

- Excellent organisational skills and exceptional attention to detail.

- The ability to manage multiple priorities and meet customer deadlines.

- Strong communication and relationship-building skills.

- A proactive attitude with the confidence to take ownership and follow issues through to resolution.

- The ability to work collaboratively across Sales, Marketing, Finance, Customer Service and Supply Chain.

- A genuine interest in developing a career in FMCG sales and National Account Management.

Highly regarded

- Previous experience directly supporting a Metcash National Account Manager.

- Experience working with IGA and/or independent retailers.

- Experience analysing promotional performance or trade spend.

- Experience with ranging and new line submissions.

- Experience working with Field Sales teams.

- Power BI or other business intelligence/reporting experience.

- A Business, Marketing, Commerce or related qualification.

Why Join ICBG?

At ICBG, you'll become part of a collaborative and high-performing team where your contribution genuinely makes a difference.

We offer

- A stable and growing Australian-owned FMCG business.

- Direct exposure to one of Australia's major grocery retail channels.

- The opportunity to work closely with an experienced National Account Manager – Metcash.

- Exposure to Metcash, IGA, independent retail and MSO customers.

- A genuine career pathway towards National Account Management.

- A supportive and collaborative team culture.

- Modern offices located on St Kilda Road, Melbourne.

- Market-competitive salary package.

- Subsidised public transport.

- Ongoing learning and professional development.

Ready to take the next step?

If you have Metcash/IGA experience, understand independent retail and are looking for an opportunity to develop your FMCG sales career, we'd love to hear from you.

Apply now and join the ICBG team.

📌 Account Executive - Metcash (Melbourne)
🏢 ICB Group
📍 Melbourne