/n Administration Officer /n Christians Bus Company | Ballarat VIC Permanent Full-Time /n Be the friendly face of our Ballarat depot. /n /n Christians Bus Company is looking for a professional, organised and customer-focused Administration Officer to join our Ballarat team. /n /n This is a varied office-based role where no two days are the same. You’ll be the first point of contact for customers and visitors, while providing important administration support to our depot operations. /n /n If you enjoy staying organised, helping people and taking pride in getting the details right, we’d love to hear from you. /n /n About Us /n At Christians Bus Company, we’re more than just a Bus Company. For over 40 years, we’ve been a proud family-owned and operated business serving communities across regional Victoria. /n /n What you’ll be doing /n /n

- Manage reception and provide a warm, professional first point of contact for customers, visitors and employees

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- Answer and assist inbound phone enquiries, including questions about bus routes and timetables

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- Provide professional customer service and assist with customer complaints in line with company procedures

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- Manage lost property enquiries and records

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- Maintain employee records and monitor important document renewals

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- Support charter enquiries, quotes and bookings using our Coach Manager system

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- Assist with PTV and V/Line administration, including passenger numbers, banking and reporting

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- Prepare and maintain reports and documentation accurately and within required timeframes

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- Support the Depot Manager with day-to-day administration and operational tasks

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- Maintain a professional, organised and welcoming office environment

/n /n What we’re looking for /n We’re looking for someone who is: /n /n

- Highly organised with excellent attention to detail

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- Qualified, reliable and responsible

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- Confident communicating with customers and colleagues

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- Friendly and approachable with a strong customer service focus

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- Comfortable working with numbers, records and reports

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- Computer literate with strong Microsoft Office skills

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- Able to manage competing priorities and meet deadlines

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- Committed to confidentiality and professional standards

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- Filling in as a chaperone on our DEET service from time to time, when required

/n /n Why join Christians Bus Company? /n This is an opportunity to become an important part of a busy local transport operation, working closely with our drivers, operations team, customers and management. /n /n You’ll have a varied role where your organisation, communication and customer service skills directly contribute to the smooth running of our Ballarat depot. /n /n What you’ll need /n /n

- Police Record Check

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- Working with Children Check Employee (WWCC)

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- First Aid with CPR

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- Strong Microsoft Office skills

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- Previous administration and/or customer service experience will be highly regarded

/n /n The details /n Location: Ballarat VIC /n Employment: Permanent Full-Time | Monday to Friday /n /n If you’re an organised and people-focused administrator looking for a varied role within a local transport business, apply now and join the Christians Bus Company team. /n

📌 Administration Officer (Ballarat)
🏢 Christians Bus
📍 Ballarat