We are seeking a reliable and motivated Receptionist/ Housekeeper - All Rounder to join our small resort team in Noosa. This role is offered on a casual basis, with occasional weekend work when covering other staff members during holidays or leave periods.
Key Responsibilities:
- Assist the Resort Manager with daily operations to ensure smooth running of the property
- Support front desk duties, including guest check-ins, check-outs, and reservations
- Cleaning guest rooms, maintaining outdoor common areas, organising linen and making sure supplies are ordered when needed.
- Provide excellent customer service and respond promptly to guest enquiries and concerns
- Assist with staff supervision and rostering where required
- Coordinate housekeeping and maintenance requests to ensure rooms and facilities meet high standards
- Handle payments, prepare basic reports, and support administrative tasks
- Ensure resort policies and procedures are followed to maintain safety and guest satisfaction
Requirements:
- Previous experience in hospitality, accommodation, housekeeping or resort management preferred. Experience with Resly an advantage.
- Strong customer service and communication skills
- Ability to work independently and as part of a small team
- Good organisational and problem-solving skills
- Flexibility to occasionally work weekends when covering for other team members
- Fast, productive and takes pride in their work
- Reliable, available and ability to multitask
What We Offer:
- Training on reception and housekeeping
- Good hourly rate and free parking
- Friendly, supportive team environment in a boutique resort setting
- Opportunity to develop your skills and gain hands-on experience in Guest Services