The Practice:

Port Stephens Integral Health and Central Health Alliance is a well-established GP and Allied Health clinic located in the Newcastle Airport precinct. The practice is seeking a enthusiastic, friendly, Senior Receptionist to join our very busy General Practice and Allied Health Service facility.

We are currently seeking a position for our Allied Health and General Practice Reception with ongoing regular hours.

The practice will offer the successful candidate a fun, family friendly workplace with a supportive team environment with training for both services provided.

Essential Criteria:

- Experience as a Medical Receptionist in a General Practice / Allied Health Practice is preferred, minimum 24 months experience is desired.

- Previous customer service experience required for this position with a minimum of 12 months.

- Must be available to work evenings (usually 1- 2 evening/week including Friday evenings)

- Working hours will vary.

- Must be available to cover annual leave/sick leave shifts at short notice

- Must be available Monday to Friday

- Must be available to work the occasional Saturday

- Excellent communication skills, both written and verbal.

- Must be able to cope with a rapid paced practice and able to work autonomously.

- Experience with Best Practice Software is preferred
- A professional and strong customer service approach

- Accurate communication skills.

- Eye for detail essential.





- The ability to deal confidently and courteously with people at all levels

- Proficient computer skills

- Excellent time management skills with the ability to multi- task, prioritise and be able to meet deadlines

- Demonstrated ability to work cooperatively in a team

- Show Initiative and ambition

- Demonstrate the ability to interpret client/customer needs and is sensitive to the differences in the needs of individuals

- Flexibility with days and hours

- Experience with Medicare, Billing and Accounting software (desirable)

- Familiar with Hicaps preferable

- Contributes to the team by accomplishing their roles and responsibilities

Position Description:

- General Reception duties

- Responsible for opening/closing of practice and Saturday reception for General Practice/Allied Health Service.

- Billing and creating accounts

- Communicating with external providers/services

- Confirming patient appointments

- Maintain computerised appointments and medical record system including document scanning and allocation

- Responsible for recalls

- Multiline phone system

- Accurately record and pass on messages for GP's and Allied Health providers

- Salary: Award rate under the Health Professionals and support services award 2010

Applications, including a covering letter and any inquiries should be directed to @centralhealthalliance.com.au

Closing date: 23rd of October 2026 unless the position is filled prior.

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED

📌 Allied Health & Medical Receptionist (Williamtown)
🏢 Central Health Alliance
📍 Williamtown