/n Join the Koko Team – Assistant Store Manager Doncaster/n Are you ready to immerse yourself in the delicious world of chocolate? /n At Koko Black Group, we don’t just craft chocolate: we create unexpected, signature experiences that delight the senses and spark real human connection. /n Our Philosophy /n Koko Black’s journey is grounded in passion and craftsmanship.

Proudly

Australian, we are driven by our love of chocolate and the role it plays in creating meaningful moments. /n Our philosophy is straightforward: natural is extraordinary. Every handcrafted creation reflects this, using the finest ingredients and the expertise of our skilled chocolatiers. /n We exist to innovate, surprise and delight, creating memorable experiences for our customers and turning everyday moments into something special. /n Your Role: Assistant Store Manager /n This is an exciting opportunity for a motivated retail leader to support the Store Manager in delivering exceptional customer experiences and strong commercial results. /n In this role, you will: /n /n

- Lead by example – support and motivate your team to deliver consistently high standards

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- Coach and develop – identify opportunities to build capability and support team growth

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- Drive operational excellence – ensure smooth day-to-day operations, including stock management and store presentation

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- Support commercial outcomes – contribute to achieving sales targets, managing stock and minimising waste

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- Deliver exceptional customer experiences – create a welcoming environment and ensure every customer interaction reflects the Koko Black brand

/n /n Who You Are: /n You are a capable and people-focused leader with a passion for retail and delivering high-quality customer experiences. /n /n

- Previous experience in a retail or hospitality leadership role

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- Strong interpersonal skills with the ability to engage and motivate a team

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- A customer-first mindset with a focus on delivering exceptional service

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- Results-driven with the ability to balance operational and commercial priorities

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- Proactive, reliable and adaptable in a fast-paced environment

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- A genuine appreciation for premium products, with a love of chocolate an added bonus

/n /n Sweet Perks: /n /n

- 40% team member discount on our entire range

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- Career growth & development – we’ll invest in your future with in-store and online training

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- A premium, elevated workspace – because chocolate deserves the best, and so do you

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- An inclusive and diverse team where your unique talents will shine

/n /n Apply Now /n If you're ready to create moments of magic with chocolate at the heart and you’re comfortable with a flexible schedule including evenings and weekends — we’d love to hear from you! /n ✨ Click “Apply Now” and share your CV. Your Koko journey starts here. /n

📌 Assistant Store Manager - Doncaster (Melbourne)
🏢 Koko Black
📍 Melbourne