ABOUT THE BRANCH The Parliamentary Business Resources (PBR) Framework Branch in Ministerial and Parliamentary Services Division (MaPS), within Finance, provides advice and support services on a range of matters pertaining to Parliamentarians’ work expenses in accordance with federal legislation.

The PBR Branch consists of four teams:

- Capital Works and Security
- PBR Policy and Assurance
- Property and State Office Support
- PBR Governance

ABOUT THE PROSPECT

As an Assistant Territory Manager in the Property and State Office Support Team, you will manage and coordinate client support services for the Northern Territory (NT) Commonwealth Parliamentary Office and NT electorate offices, with a focus on consistent service delivery, compliance with legislative and policy frameworks, and timely resolution of complex or sensitive issues. We are seeking motivated people who are keen to further develop their professional capability while supporting the effective operation of Parliamentarians’ offices through the provision of high-quality advice, coordination of services and informed problem solving.

The ideal candidate will be a motivated self-starter who thrives in an independent working environment. As the departmental representative in the location and a member of the broader NT/WA team, the successful candidate will work closely with colleagues across the region while managing local priorities and stakeholder relationships. The role requires the ability to work autonomously, manage competing priorities, and exercise sound judgement, while maintaining strong connections with stakeholders and colleagues across multiple offices.

Due to operational requirements, this role is predominantly office-based and requires regular on-site attendance. The successful candidate must hold and maintain a current Australian Class C driver's licence, as local travel is required as part of the role.

Your duties may include, but are not limited to:

- Providing advice and support to current and former Parliamentarians and their employees on services delivered under the Parliamentary Business Resources Framework, applying relevant policies,



procedures and guidelines to respond to enquiries and support service delivery.
- Supporting procurement and financial administration activities, including processing work-related expenses through relevant financial and corporate systems, while maintaining compliance with policies, procedures and service standards.
- Supporting leasing and accommodation activities for electorate offices, including working with service providers on lease establishment, lease management and related accommodation matters.
- Coordinating facilities management services for electorate offices and Commonwealth Parliamentary Offices, working with service providers and stakeholders to support service delivery and address operational issues as required.
- Delivering and supporting visitor management and front of house services within Commonwealth Parliamentary Offices, contributing to a professional, secure and welcoming environment.
- Working collaboratively with colleagues, service providers and stakeholders to support business outcomes, contribute to continuous improvement and deliver a positive client experience.

OUR IDEAL CANDIDATE

We are looking for people who will champion our inclusive, curious and empowered culture, are able to align to our Departmental priorities, who seize opportunities presented by change and are able to identify and lead innovation and continuous improvement in the workplace.

FINANCE PEOPLE CAPABILITY FRAMEWORK AND JOB SPECIFIC CAPABILITIES In addition to the broader capabilities outlined in the Finance People Capability Framework, Finance is seeking candidates who possess the following job specific skills and attributes aligned to our core capabilities:

Lead

- Design fit-for-purpose solutions that meet client needs by listening, responding to feedback, prioritising client service and considering the impact of advice and decisions.




- Raise critical issues and give considered advice. Challenge constructively.

Collaborate
- Actively develop relationships, engaging the right people at the right time.
- Communicate well and overcome barriers to sharing information.

Achieve
- Create positive client experiences by working to service and performance standards. Effectively resolve moderately complex client issues.
- Make timely, effective decisions that show accountability and consider stakeholder impact.

Think
- Find creative solutions and solve problems to prepare us for the future. Come up with options for implementation.
- Understand how your team’s work connects with the bigger picture and communicate this to others.

Learn
- Respond flexibly and constructively to changing organisational needs and support others to do the same.
- Maintain composure and stay positive, engaged and productive under pressure or after a setback.

Know
- Demonstrated experience and understanding of government, ministerial and parliamentary business processes and systems (SAP, PDMS+) is highly desirable.
- The ability to analyse commonwealth legislation such as the PGPA Act to provide advice and deliver outcomes.

ELIGIBILITY INFORMATION

- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
- Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
- RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you. Further information can be found at https://www.apsc.gov.au/recruitability.

📌 Assistant Territory Manager (Australia)
🏢 Department of Finance
📍 Australia