About Us

Birkenstock Australia is the subsidiary of the world-renowned Birkenstock range of orthopaedically designed footwear and orthopaedic supplies. Established in Melbourne in 1993, we currently operate three flagship boutiques in Victoria, supported by a strong online presence.

As a globally recognised, heritage brand, we’re committed to delivering exceptional quality and customer experience across both in-store and digital channels.

About the Role

We are seeking a highly organised and detail-oriented Business Administration Specialist to join our team on a 13-month fixed- term basis.

This role is responsible for providing administrative support to ensure the efficient day-to-day operation of the business. Working closely with internal teams and stakeholders, you will support key business processes through accurate record-keeping, documentation, reporting, coordination, and administration.

The role will have a particular focus on shipment and invoice administration, ERP data management, pre-allocation processing, and general business administration, while also contributing to continuous improvement initiatives across the business.

Key Responsibilities

- Update shipment information in the Master File and maintain accurate records

- Check invoice accuracy against supplier pick lists from BIRKENSTOCK Global

- Upload container information into the ERP system (SAP Business One)

- Check and verify Freight Forwarder invoices, record information in spreadsheets and forward invoices to BIRKENSTOCK Accounts Payable





- Process pre-allocations within the SAP Business One ERP system

- Provide administrative support across business operations to ensure efficient day-to-day activities

- Develop, implement, and maintain administrative systems, processes, and procedures

- Prepare, review, and maintain business documentation, reports, correspondence, and presentations

- Maintain accurate records, databases, and filing systems, ensuring data integrity and confidentiality

- Assist with budgeting, expense tracking, invoice processing, and procurement activities

- Analyse administrative processes and recommend improvements to increase efficiency and productivity

- Assist with the planning, coordination, and administration of business projects and initiatives

- Undertake other duties as required by BIRKENSTOCK.

About You

You will be a highly organised and proactive administrator who takes pride in accuracy and enjoys supporting a busy business environment.

To be successful in this role, you will have:

- Minimum Certificate IV in Business Administration or equivalent, or a minimum of 2 years' relevant experience

- Demonstrated proficiency in Microsoft 365, Microsoft Teams, and Microsoft Excel





- Excellent written and verbal communication skills

- Strong organisational and administrative management skills

- High attention to detail and accuracy

- Experience in customer service, with an exceptional telephone manner

- Ability to work under pressure while maintaining a positive, empathetic, and professional attitude
- A proactive and flexible approach to work

- Ability to work autonomously as well as collaboratively within a team

- Strong ability to communicate and coordinate effectively with colleagues and stakeholders
- A commitment to maintaining accurate, confidential, and reliable business records.

Desirable:

- Experience using SAP Business One (SAPB1) or another ERP system.

Why Join Us?

- Work with a globally iconic brand.

- 13-month contract

- Collaborative, people-focused culture.

- Generous staff discounts & employee perks.

- Easy access to public transport.

- Employee Assistance Program (EAP).

- Opportunity to contribute to the day-to-day operations of an established global brand.

- Prospect to develop your business administration and operational skills.

- Work within a diverse business spanning retail, e-commerce and global supply operations.

How to Apply

If you're an organised, proactive, and detail-oriented business administration professional who enjoys working across a range of operational and administrative activities, we'd love to hear from you.

Please submit your application outlining your relevant experience and suitability for the role.

📌 Business Administration Specialist (Carlton)
🏢 Birkenstock
📍 Carlton